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Lake Ford - Service Center

Milwaukee, WI

4.3
2,066 Reviews

2,066 Reviews of Lake Ford - Service Center

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March 09, 2025

Always great customer service, respect for customers, Patient, accommodating all round great team working to make sure the customers are satisfied ❤️❤️❤️ More

by leanonme25320853208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

After speaking with the manager Ms. Jesse, I am satisfied and believe things were rectified fairly, the only concern I had was the miscommunication from the gentleman that corresponded More

by bzeier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MS. Jesse
March 05, 2025

Everyone was helpful and friendly. The work was done in a reasonable amount of time. More

by khoward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Easy to make a appointment,the personal very professional they answer all my questions and the service was fast More

by alexcapimartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The dealership was Very clean and well put together they were very fast and explained everything that was needed to be done on the vehicle More

by laquviniafalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I had to wait more than 2 hours for just a oil change and a tire rotation, unacceptable! Other than that the service was good, and the price was reduced for the inconvenience. More

by jn722644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I have to leave my car for days at a time for minor repairs. This is rarely a problem elsewhere. It seems you can’t get common parts quickly. More

by kshannon.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lake Ford responded

I’m sorry to hear about your frustration with the wait time for repairs. We understand how important it is to get your vehicle back on the road quickly. Unfortunately, parts availability can sometimes be out of our control, as we source from multiple suppliers both locally and beyond to get what’s needed as quickly as possible. While we do our best to minimize delays, some parts may take longer to arrive depending on availability. We appreciate your patience and your feedback, and if there’s anything we can do to improve your experience in the future, please don’t hesitate to reach out.

February 26, 2025

SERVICED VEHICLE OUTSIDE UNDER EXTREME CONDITIONS, MUCH APPRECIATED., REQUESTED SERVICE NIGHT BEFORE AND WAS WORKED INTO SCHEDULE. More

by spakevaretailers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

They did good work,took care of all my cars needs and let me know what was needed More

by dcb1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

You guys did awesome! ! It was fast and you guys made it super easy to make it happen. More

by Dessire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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