Lake Ford - Service Center

Their service department is great. Very thorough and professional. Craig is the best, as well as the techs Very thorough and professional. Craig is the best, as well as the techs More

Jim Brsmel is very good at communication and keeping you informed. It’s was fixed right the first time and fixed well. Highly recommend informed. It’s was fixed right the first time and fixed well. Highly recommend More

It was wonderful to be able to have my vehicle picked up, serviced, and dropped back off while I was at work. Craig was very helpful and communicative. Thank you! serviced, and dropped back off while I was at work. Craig was very helpful and communicative. Thank you! More

The greatest! !! Professional, easy to work with, they are knowledgeable and efficient. They are my company of choice when it comes to auto service and buying! !! Professional, easy to work with, they are knowledgeable and efficient. They are my company of choice when it comes to auto service and buying! More

Scheduled an oil change for my used 2019 f150, and scheduled transmission diagnostic because yellow wrench icon appeared on dash. Upon arrival I was told they could do my oil change but I would have scheduled transmission diagnostic because yellow wrench icon appeared on dash. Upon arrival I was told they could do my oil change but I would have to reschedule to have diagnostic services done. This is my 2nd attempt at having my transmission fixed, I feel as if the dealer will not do anything until I have to tow it in. Then, When I got my truck back after the oil change, the radio antenna was gone. This is my 3rd visit to lake ford and each time has been a disappointment. More

Great service at a great price that can’t be beat. Thank you for your help. Thank you for your help. More

Not understanding nor vares of the extended warranty and did not include nor perform a full diagnosis to fix all issues on my vehicle. It wasn't washed as well. did not include nor perform a full diagnosis to fix all issues on my vehicle. It wasn't washed as well. More

Arrived on time for my appointment and was instantly offered a ride home. it was for a engine light annanylsis. got a call from Craig about 2 1/2 hours later to tell me car was done. Quick service I thi offered a ride home. it was for a engine light annanylsis. got a call from Craig about 2 1/2 hours later to tell me car was done. Quick service I think. More

Although my car was deemed a total loss in the end. The collision team at Lake Ford went above, and beyond expectations. They even supplied me with a loaner car while my car was in the shop. Thank you The collision team at Lake Ford went above, and beyond expectations. They even supplied me with a loaner car while my car was in the shop. Thank you to Allyson, and Gena for all their help. More