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Lake Ford - Service Center

Milwaukee, WI

4.3
2,062 Reviews

2,062 Reviews of Lake Ford - Service Center

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April 26, 2025

Micah explained what I needed so I could understand the process. I love that they will pick up your vehicle and return it! More

by dtresider
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
April 26, 2025

Helpful, kind and responsive And the communication was clear and kind. Often when I go into a dealership as a woman I feel talked down to... but not with Anthony. He was wonderful. More

by Maggycollin
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Proano
April 26, 2025

Micah was attentive . The Employees that I ran across were helpful and courteous, soda was warm other that that I can't complain More

by Ribota123
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
April 25, 2025

Appointment was on time and efficient. My vehical was clean and completed correctly when I picked it up More

by Rbaum2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

I loved the way that they didn’t just do my oil change but checked the whole out and made adjustments as needed. I’ve never been to a ford dealer that did that More

by mdolson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Is very bed customer servic. Didn't wanna give me bite the receipt because I didn't want to spend that much money for very simple fix.. Overcharge me for diagnostic. It didn't ta More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Lake Ford responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To prevent any confusion about diagnostic costs, we collect a signed authorization at the beginning of each visit. This ensures transparency and that no charges come as a surprise. If this step was missed during your visit, we would like to know so we can address it internally. Please feel free to contact us directly or ask for a manager so we can look into this further. Thank you again for your feedback, it helps us improve.

April 17, 2025

Nice dealership to work with. Called for appointment and was able to get in quickly. Work was done timely and all questions were answered More

by elchimo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

The service was better than anywhere else I’ve been. Very pleased with the work they did to the vehicle as well as the time they took to drive an hour each way to pick it up, drop off a loaner, and retu More

by dan.zaeske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Anthony was friendly and knowledgeable. Thank you for the ride home and the drop off service when extra work needed to be done. More

by brentanamo2
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Proano
April 10, 2025

Friendly, professional and wonderful people to deal with. Anthony went out of his way to help me. More

by colleenbobber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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