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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews

2,034 Reviews of Lake Ford - Service Center

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March 01, 2023

Very good service! Employees are extremely nice and helpful. Got my car brakes checked, tires checked, and oil changed - they made the whole process super easy! More

by trinity.heeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
March 01, 2023

The dealership itself is always clean and easy to navigate. The staff have always been friendly and considerate of customers. More

by Lisa M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
February 27, 2023

Craig in the service department and Santiago in the sales department is extremely helpful and efficient. More

by joans1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Santiago Anaya
February 26, 2023

Service was good. Didn’t take that long for the job to be completed. Everything was done to perfection. Good job lake Ford. More

by DESPITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

I had brought my truck in for a recall and added the 10k oil change and tune up. Both state complimentary wash but when I came to pick up my truck, it actually looked dirtier than when I dropped it off. I d More

by jhopefl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Attentive customer service representatives with a well stocked and comfortable waiting area. I drive past multiple dealerships to use lake Ford for all services and they have been amazing to work with. More

by mburks254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
February 23, 2023

Dropped my car off and they gave me a ride home. AND they came and picked me up when it was ready! More

by thomas.a.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

I called to schedule a time to have a recall part replaced. They got me in the next day. Amazing! Then I was in and out in about 30 minutes. Went too fast. Great people with friendly attitudes. Would More

by kmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
February 21, 2023

Service department attendants are informative and courteous. Waiting room was comfortable. I would have liked to be offered a drink or snack. More

by KORYSCHNEIDER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
February 21, 2023

Very fast and helpful price was as expected. Easy to get appointment. Nice waiting area More

by jeffreykazlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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