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Lake Ford - Service Center

Milwaukee, WI

4.3
2,034 Reviews
Call Service Center (414) 281-6100

2,034 Reviews of Lake Ford - Service Center

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April 10, 2023

Truck has been back three times in a week and still not fixed, check engineer be light remains on! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
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Apr 26, 2023 -

Lake Ford responded

I am sorry to hear about the issues with your truck and the inconvenience that you have faced. We take all customer concerns seriously and it is clear that we fell short in your case. I apologize for any delays in resolving the issue with your check engine light. Our goal is to provide prompt and effective service, and it is disappointing to hear that we have not been able to fix the issue with your truck after multiple attempts. We value your business and appreciate the opportunity to serve you. We hope that you can give us another chance to earn your trust and provide you with the excellent service that we are known for.

April 10, 2023

Lake Ford is quick and reasonably priced. The waiting areas are very nice. However, some of the apps (pay online) needs work. More

by mkochis9379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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April 10, 2023

Very easy to drop off. The service advisors are excellent! Had my vehicle back the same day! More

by ajmalone78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2023

Fast, friendly, didn't try to charge me for anything not needed. Makes me not dread going to a dealership More

by bbillyb1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2023

Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Daniel Garcia, Brian Teitelbaum, Jim Stabl
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April 08, 2023

My only choice for service because of the job they do and their friendliness and respect for customers. More

by mheid12896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
Report | Print
April 05, 2023

The servers department was outstanding nice and polite would recommend anyone to Get these car serviced. More

by sw2957754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2023

Excellent service as usual. Friendly attendants and very helpful. Very comfortable and extremely clean place to sit and wait for your automobile. More

by cpiorkowski57@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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Jan 03, 2025 -

cpiorkowski57@att.net responded

Excellent service, and wonderful customer service. Staff is very nice and friendly.Clean and refreshing place to wait for your car.

April 04, 2023

Every aspect of the dealership has been very pleasurable. Staff is great and the waiting area is very comfortable and inviting More

by vachem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.J. Pucel, Brian Teitelbaum
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April 04, 2023

Brain was a great help and in a good amount of time I appreciate him More

by Freepolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
Report | Print
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