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Lake Ford - Service Center

Milwaukee, WI

4.2
2,008 Reviews
Call Service Center (414) 281-6100

2,008 Reviews of Lake Ford - Service Center

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April 20, 2023

I’d like to talk with someone in person Not happy with this ford deaer More

by Jameslemke63@icloud . Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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April 20, 2023

They were very nice and easy to deal with. I plan on trading in my truck in a year or two. More

by gleasondaniel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2023

Everything I bring my truck in for service there is no written estimate. When my truck finally gets done there are phantom charges that I did hit specify to fix and services charged to me from before I ow More

by Disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Prochaska
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April 12, 2023

Salesman and the Manger were great, very knowledgeable and polite. They took the time to understand my needs and made sure I purchased the vehicle that I happy with. More

by khaledbazar@ymail.com
Recommend Dealer
Yes
Employees Worked With
Brandon and James
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April 10, 2023

Truck has been back three times in a week and still not fixed, check engineer be light remains on! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
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Apr 26, 2023 -

Lake Ford responded

I am sorry to hear about the issues with your truck and the inconvenience that you have faced. We take all customer concerns seriously and it is clear that we fell short in your case. I apologize for any delays in resolving the issue with your check engine light. Our goal is to provide prompt and effective service, and it is disappointing to hear that we have not been able to fix the issue with your truck after multiple attempts. We value your business and appreciate the opportunity to serve you. We hope that you can give us another chance to earn your trust and provide you with the excellent service that we are known for.

April 10, 2023

Lake Ford is quick and reasonably priced. The waiting areas are very nice. However, some of the apps (pay online) needs work. More

by mkochis9379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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April 10, 2023

Fast, friendly, didn't try to charge me for anything not needed. Makes me not dread going to a dealership More

by bbillyb1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2023

Very easy to drop off. The service advisors are excellent! Had my vehicle back the same day! More

by ajmalone78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2023

Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Daniel Garcia, Brian Teitelbaum, Jim Stabl
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April 08, 2023

My only choice for service because of the job they do and their friendliness and respect for customers. More

by mheid12896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
Report | Print
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