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1,887 Reviews of Lake Ford - Service Center
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August 28, 2023
Beautiful dealership site but unfortunately the main skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil change I couldn’t see the print on their handheld devices. Maybe most people dread the up-sale wjen you bring your vehicle in for service, I had a few service requests to inquire about, he didn’t want to speak with me or answer questions. Each time I was there they treated me like I was a pain for being there. Maybe they are just so busy they can’t take time for more listening for sales. Disappointing More
by lotuswarrior
Employees Worked With
Brian Teitelbaum
August 24, 2023
So grateful for this team. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Their amazing service is consistent and it’s always about you the customer. Craig has been my Service Advisor for years and will continue to be. Thank you! More
by RafaelCetina
Employees Worked With
Craig Prochaska
August 20, 2023
The service they did on my truck was perfect. The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment th The only thing that I wish you would be told that if you are running behind on reservations I would like to be told. I had a 8 o’clock appointment they took it in at 9 o’clock. My truck was done at 10:30 if I would’ve known I would’ve left and came back for it More
by adkm1974
Employees Worked With
August 14, 2023
Lake Ford Dealership Collision Center was absolutely amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire pro amazing. Crystal and Mario went above and beyond my expectations. The communication was fantastic and that kept me informed throughout the entire process. When I purchased my F150 from Lake Ford I didn't noticed a couple of scratches on the passenger side. They offered to buff the scatches out, that didn't work. So, not only did they paint my doors but they also covered the cost. It did take a little longer than expected ,but its because they are perfectionists. I'm very pleased and happy with Lake Ford Dealership Collision Center and the sales department. Matt the manager, AJ my go to guy who sold me the truck, and Crystal and Mario from the Collision Center are the best. I highly recommend Lake Ford for your next vehicle purchase or repairs. More
by grayj81
Employees Worked With
Crystal Hewera, Mario Mendoza
July 27, 2023
The service team is very professional and efficient. I like having my service done there. I like having my service done there. More
by brian.merdes
Verified CustomerJuly 26, 2023
Went in for overheating problem and came out with a transmission problem. They messed my car up and sent it on. transmission problem. They messed my car up and sent it on. More
by toyalove3
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum
July 26, 2023
I brought my f150 in going on three weeks ago for an oil change. The oil change went good. I asked a question about my extended warranty and I still haven’t got an answer. change. The oil change went good. I asked a question about my extended warranty and I still haven’t got an answer. More
by TONYLEITNER
