Lake Ford - Service Center

Luis was the first person that ever asked me if I wanted to use my loyalty money. I totally forgot it existed. Not sure if it a regular thing, the technician did not top off my coolant. My son looked it up to use my loyalty money. I totally forgot it existed. Not sure if it a regular thing, the technician did not top off my coolant. My son looked it up and my car doesn't take universal coolant from a store. Reservoir is low. More

Terrible service and manager of service dept. She was beyond rude n I have called BBB AND FORD HEADQUARTERS to help me deal with the situation She was beyond rude n I have called BBB AND FORD HEADQUARTERS to help me deal with the situation More

I’ve been out in a loaner for two weeks for them to tell me the job is almost done only to be told they aren’t fixing my issue, this past week I had my truck there and they were not able to fix my issue but me the job is almost done only to be told they aren’t fixing my issue, this past week I had my truck there and they were not able to fix my issue but still charged me a diagnostic fee. The dealer sucks! More

It was very convenient having them come to my house to perform the required recall work. perform the required recall work. More

Excellent above average service. Fantastic shuttle driver. Very good work . Very pleased. Will pass along word of mouth. Fantastic shuttle driver. Very good work . Very pleased. Will pass along word of mouth. More

I like usinglake Ford more,now that Luis is there as a service writer.He is courteous and knowledgeable about vehicles.He gets down on a knee to tell you about your cars condition,after your car is finish service writer.He is courteous and knowledgeable about vehicles.He gets down on a knee to tell you about your cars condition,after your car is finished with maintenance and is a good communicator. More

The service advisor Luis is very helpful and the waiting room is very nice and ciean room is very nice and ciean More

Very fast and precise repair on my truck. The team at lake ford are truly amazing. If you ever have any problems with your ford, no not hesitate, this team will help you out! The team at lake ford are truly amazing. If you ever have any problems with your ford, no not hesitate, this team will help you out! More

Micah at lake ford was great! And very responsive made the process very smooth and quick I would recommend anyone to work with Micah at lake ford ! And very responsive made the process very smooth and quick I would recommend anyone to work with Micah at lake ford ! More

I appreciate their professionalism and they have taken good care of our trusty Ford Escape, my husband's favorite. Thank you. good care of our trusty Ford Escape, my husband's favorite. Thank you. More