Lake Ford - Service Center

First Service of 2014 Ford Escape I brought in my Ford Escape for it's 1st oil change and to have the lift gate checked for a minor problem. The problem with the lift gate was correcte I brought in my Ford Escape for it's 1st oil change and to have the lift gate checked for a minor problem. The problem with the lift gate was corrected in less then 15 minutes and the oil change was done quickly as well. I was completely satisfied with the service and attention I received. The salesman who sold me the vehicle also took time out to help me sync up my iPod. More

service performance chad sandman was very helpful. think lack of current space lengthened waiting time. once new building is finished i would expect less of a wait time t chad sandman was very helpful. think lack of current space lengthened waiting time. once new building is finished i would expect less of a wait time to get in a bay. More

Great Service As a new customer to Braeger Ford I was happy with my first service on my new Ford Explorer. I had some time in the middle of the day and was going t As a new customer to Braeger Ford I was happy with my first service on my new Ford Explorer. I had some time in the middle of the day and was going to be in the area, I called and set and appointment for an oil change. They were able to get me in immediately and the service was done quickly. I appreciated how flexible they were to service my vehicle. More

Excellent Experience! I arrived for my appointment promptly at 8:00 a.m. and was told the maintenance for my Ford Edge would take approximately 1 hour and would cost $X. I I arrived for my appointment promptly at 8:00 a.m. and was told the maintenance for my Ford Edge would take approximately 1 hour and would cost $X. I settled into the waiting room and started watching a show on my iPad (Netflix). I was only halfway through the show and the service manager came to me and told me; 1) my vehicle was ready and 2) the maintenance only cost 1/2 of what I was originally quoted. Thus, I was on my way ahead of schedule and with more money in my pocket. All in all, a wonderful maintenance experience at Braeger Ford. I highly recommend this dealer!! More

Excellent Service Even though I was only in for a recall repair, I was treated just as if I were a paying customer.. Convenient, friendly and fast service. I was extr Even though I was only in for a recall repair, I was treated just as if I were a paying customer.. Convenient, friendly and fast service. I was extremely pleased and would not hesitate to recommend Andrew and all the people at Braeger Ford. for their excellent customer care. Franklin Wright More

Excellent service Had to replace lost keys and the whole experience was absolutely painless. Everyone made sure all my needs were met, and of course, the keys work perf Had to replace lost keys and the whole experience was absolutely painless. Everyone made sure all my needs were met, and of course, the keys work perfect! More

Excellent...sales to service Dale assisted me in my new Ford purchase and I couldn't be happier with my car. I came back to have my oil changed and that too was a pleasant experi Dale assisted me in my new Ford purchase and I couldn't be happier with my car. I came back to have my oil changed and that too was a pleasant experience. I even got my car washed! I am pleased that once I signed up online to the dealer website I was receiving service coupons and discounts. This is a plus in my book! More

My last oil change I have purchased two new Fusions from Luis and am completely satisfied. He will be my first contact when I buy my next Fusion. Braeger has done a fa I have purchased two new Fusions from Luis and am completely satisfied. He will be my first contact when I buy my next Fusion. Braeger has done a fantastic job for us as a service provider as well. More

Service dept gone bad, sales good! Service dep. is a total rip off for that reason I will never do business with Braeger ford & I will tell every one I know. Service dep. is a total rip off for that reason I will never do business with Braeger ford & I will tell every one I know. More

Easy, Fast and treated as a person not a customer Arrived with vehicle, however, had no appointment...They took care of me instantly...Thank you for the great customer service...I appreciate it and I Arrived with vehicle, however, had no appointment...They took care of me instantly...Thank you for the great customer service...I appreciate it and I will feel at ease coming back... More