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Lake Ford - Service Center

Milwaukee, WI

4.2
1,890 Reviews

1,890 Reviews of Lake Ford - Service Center

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March 23, 2018

Recall In and out in less time than expected. Extremely friendly and knowledgeable service representatives. As always, the service visit went as expected, More

by GUYJBALISTRERI
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Craig Prochaska
March 19, 2018

Service Good service and frendly people. Your complimentary car wash is Terriible , but after complaining about the water spots Jessie redid it to my satisfa More

by KKENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2018

Great Service Department Your service staff are very pleasant, helpful, and professional. I usually have Chad taking care of me but I have observed your other service staff w More

by mstrachota44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
October 05, 2017

Prompt excellent service I brought my Focus in for factory recall, this was for the d oor latches. I asked if there was a recall on a transmission problem for the same vehicl More

by Frank Valadez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Gardipee, Courtesy driver?, Craig Prochaska
September 26, 2017

Satisfied, but I have been going there for over a year, bought my car there. I am always satisfied but this last time they fixed my heater core and the dash is prett More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 03, 2017

Awesome Everyone was so friendly. They really listened to my issues (when no one else would!) Craig answered all of questions and did a lot of follow up calls More

by heleners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Jun 07, 2017 -

Lake Ford responded

Heleners, thank you for writing this fantastic review and giving our dealership such a high star rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2017

Oil change Very quick service and super friendly staff! Chad was awesome! I've always enjoyed working with the staff of Braeger. We have purchased a few cars now More

by nic42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
May 16, 2017

Service My experience for service was easy, quick and I was totally satisfied. Chad my service represenitive was excellent. Making the appointment a head of More

by Mcalteux32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
May 15, 2017

Relatively short wait for oil change Stopped in for an oil change and you learn about their detailing packages. Oil change with the online coupon was fine. Detailing packages set a little More

by inferno451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
March 30, 2017

Completely Satisfied Craig P Wanted to shake your hand for excellent service from the beginning but you shook my hand first, means a lot. Excellent job done replacing F More

by James K
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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