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Lake Ford - Service Center

Milwaukee, WI

4.2
1,890 Reviews

1,890 Reviews of Lake Ford - Service Center

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May 12, 2018

Courteous Service The service was friendly and efficient being completed within a minimal amount of time. Not everything could be done in one visit so they made sure t More

by 07Ford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
May 18, 2018 -

Lake Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2018

Friendly, efficient, & thorough. Very clean, friendly and customer oriented. Efficient and expedient. Chad makes the service experience more relaxing and informative. Very comfortabl More

by jeff.diven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
May 18, 2018 -

Lake Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad to hear you found Chad was so knowledgeable and helpful! Thank you again for choosing Braeger Ford Inc., and we hope to see you again soon!

May 10, 2018

Recall Item Happy with the Sales and Service Departments. This is why I don't like taking Surveys! I shouldn't have to spend 20 minutes on this (a bit of an Exag More

by stoltz4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sigel, Rik Emerick, Caleb Repinski
May 18, 2018 -

Lake Ford responded

We're happy to hear you had such a positive experience with our team! At Braeger Ford Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

May 10, 2018

Recall Visit I was able to get an appointment right away for a recall issue. Car was fixed promptly. Employees were helpful and courteous. I asked for a car wash a More

by khoward68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
May 18, 2018 -

Lake Ford responded

We're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 10, 2018

Satisfying Came in with no appointment,was greeted with friendly service man,Craig Prochaska.Had some warranty work that needed to be done,oil change and a hood More

by cwmesner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
May 09, 2018

Always very satisfied I always have a great experience at Braeger Ford , whom ever I deal with both in sales or service for the past 35 years I have been a loyal Braeger Fo More

by CHRISSY.SOWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
May 18, 2018 -

Lake Ford responded

Chrissy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 07, 2018

Recent Service I was satisfied with my overall car service this visit. Braeger Ford consistently offers great customer service and the auto service department is gre More

by godznu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Craig Prochaska, Ebby Bobadilla
May 18, 2018 -

Lake Ford responded

Thank you, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

May 04, 2018

Getting The Works This service team is very courteous and knowledgeable, other dealers should take notes of this team, sure will be back, plus they get you in quick and More

by merrinovak2654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, John Studt, Craig Prochaska
May 18, 2018 -

Lake Ford responded

Thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 03, 2018

It was enjoyable Everybody was very nice, and knew what they were doing. The waiting area was very clean, as were the restrooms. Free coffee, and soda, or water, what More

by ROBERTKLAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
May 03, 2018

Oil change and check up When I arrived I was very pleased to find out that they would be working on my truck right away. They said it would be ready in about an hour which al More

by jefflem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Craig Prochaska, Santiago Anaya
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