Lake Ford - Service Center

Service work Service area was quick to take care of me and Caleb was very good at communicating the work that was being performed. To my vehicle. Service area was quick to take care of me and Caleb was very good at communicating the work that was being performed. To my vehicle. More

Great work, easy to deal with. Always a pleasure to work with Jessie and her team. Quick in and out. Scheduling is easy, turn around is efficient. I would strongly recommend Brae Always a pleasure to work with Jessie and her team. Quick in and out. Scheduling is easy, turn around is efficient. I would strongly recommend Braeger to anyone. More

Minor repair The was a small dent on the passenger door and a few marks on rear of truck when I bought it. Repairs were done fast and I was impressed.. The was a small dent on the passenger door and a few marks on rear of truck when I bought it. Repairs were done fast and I was impressed.. More

Got me in same day They were able to get me in the same day that I made the appointment no other dealer does that. Nice waiting room as well. They were able to get me in the same day that I made the appointment no other dealer does that. Nice waiting room as well. More

They’re almost perfect There is nothing wrong with the service, sales and financial department they have friendly staff and can work with you quite reasonably. The only thin There is nothing wrong with the service, sales and financial department they have friendly staff and can work with you quite reasonably. The only thing that is a concern for most people is price of service. It’s a little more expensive but on certain situations it’s very justifiable. More

Replace a AC & Heat blower switch . I went in and told them my problem , they took the vehicle in right away . I went to the waiting area , poured a coffee and about a half hour later , I went in and told them my problem , they took the vehicle in right away . I went to the waiting area , poured a coffee and about a half hour later , it was ready , paid the bill ! I bought my Escape from Braeger mainly because they have a good service dept! More

Oil change Alway great and fast service. But prices could be more reasonable for parts or if long time customers we should be give discounts for loyalty. Alway great and fast service. But prices could be more reasonable for parts or if long time customers we should be give discounts for loyalty. More

Good service, but not family-friendly with small kids I have always been very happy with Braeger’s service department. All of the employees are very friendly, punctual, and provide excellent service. How I have always been very happy with Braeger’s service department. All of the employees are very friendly, punctual, and provide excellent service. However, now that I am usually there with my daughter, I was disappointed to see their restrooms do not have drop down changing tables. Since I wait for the work to be done, and have my 9 month old with me, this makes for an unfortunate situation come diaper change time. My choices were to either change her on the bathroom floor or try to balance her on the counter, which is not very safe because she could easily roll off. I found the fact they don’t have the tables to be very surprising, since the dealership has clearly been remodeled recently. More

Very friendly! I was able to get a service appointment at the time I wanted and got in and out quickly. Friendly people, nice waiting area and overall a great experi I was able to get a service appointment at the time I wanted and got in and out quickly. Friendly people, nice waiting area and overall a great experience. More

Oil change with tech inspection Braeger Ford was able to fit me in on short notice for a oil change, tire rotation and tech inspection. The service was done quickly and the issue wa Braeger Ford was able to fit me in on short notice for a oil change, tire rotation and tech inspection. The service was done quickly and the issue was diagnosed properly. Braeger Ford is the only place I trust my vehicles for service. More