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Lake Ford - Service Center

Milwaukee, WI

4.2
1,893 Reviews

1,893 Reviews of Lake Ford - Service Center

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June 27, 2018

Fix it My vehicle was done in a timely manner and runs beautifully. My service person was helpful and cordial. I would bring my vehicle back again More

by KIDZTHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 26, 2018

Always good They always set me into their schedule. They do a fantastic job, and I feel they are reasonable, because they know how to diagnose my cars. Unlike More

by KRUEGER8755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
June 26, 2018

Oil change/ tire rotation. Braeger has always got my car in right away, and back To me in the time promised. I will continue to have my car serviced at Braeger. More

by DIANE.MIRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
June 21, 2018

Fast routine maintenance Dropped off our Escape early so we could run some errands with our other vehicle. While we were still out we got a call that our routine maintenance w More

by tscherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan McKnight, Craig Prochaska
June 21, 2018

Repair Problem solved! Car was taking care of same day. Everyone there is very helpful. Jessie was very easy to talk to and took good care of me. More

by dollee57
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2018

June 14, 2018 Service Braeger did a nice job of follow up in reminding me of the need for an oil change and provided a great coupon for this, my first oil change on my new More

by garumueller
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Jun 20, 2018 -

Lake Ford responded

We realize that our Sales Department may sell the first vehicle, but it's our Service Department that will sell every vehicle after that! So glad Craig and Caleb took care of your first oil change...and thanks for the compliments about our facility! Jason Enders-General Manager

June 19, 2018

Scheduled Oil Change I scheduled an oil change towards the end of the day on a Friday, and was able to get in and out in under an hour. More

by KGB42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Jun 20, 2018 -

Lake Ford responded

No appointments necessary at Braeger Ford! We love surprising our customers! Jason Enders-General Manager

June 19, 2018

above and beyond Good customer service and quality work. They try to get the work done in a reasonable amount of time and then they will follow up on your service expe More

by Jerchul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
Jun 20, 2018 -

Lake Ford responded

Thanks for the review and recommending others to Braeger Ford! Jason Enders-General Manager

June 19, 2018

Professional customer service Caleb in the service department assisted me when my car wouldn’t start he made the process easy was helpful will my questions the process was handled More

by Wells12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Sardina, Caleb Repinski
Jun 20, 2018 -

Lake Ford responded

Caleb is the newest member of our Service team and has been an outstanding edition to the team! As for Joe, what can I say about him...we both started at Braeger Ford back in 1996 and is an amazing asset to have on your side when searching for a vehicle! Thank you so much sharing! Jason Enders-General Manager

June 13, 2018

Excellent Service I had a warrenty on my vehicle that had expired 3 days earlier. I had a flat tire on wednesday and couldnt get my vehicle in until Monday. Chad the More

by TIMSVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
Jun 20, 2018 -

Lake Ford responded

SO glad that Chad was able to work with you and the warranty company to get this covered for you...and save you some money too! Jason Enders-General Manager

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