Lake Ford - Service Center

Going out of their way I really appreciate Breager Ford and their service. They are kind and patient. I always know I am getting high quality parts. I especially apprecia I really appreciate Breager Ford and their service. They are kind and patient. I always know I am getting high quality parts. I especially appreciate their van and car service so that I don’t miss work. There are a few things that I have had to go back with the same issues, however they always strive to find an answer to correct the problem. I enjoy working with Craig and Jesse as my service representatives. Thank you Craig for solving this last issue. More

Braeger service As usual, the experience was great. Chad, Jessie and the team are a wonderful group. Easy to deal with and very personable to deal with. They are a As usual, the experience was great. Chad, Jessie and the team are a wonderful group. Easy to deal with and very personable to deal with. They are a primary reason that I bought my 2016 Escape at Braeger Ford. More

F 150 Service Everything I desired with the maintenance services went an effective and timely manner. Was greeted promptly, work was performed to a high standard as Everything I desired with the maintenance services went an effective and timely manner. Was greeted promptly, work was performed to a high standard as I expect, explanations of concerns were sound and completion of work and return of vehicle was sooner than expected. Overall a positive situation and I will return to Braeger Ford in the future for service. More

Oil change, cabin filter, tires rotated. Excellent experience, all the staff was so nice. This is why I go back ! Clean and comfortable waiting room, appointment was no too long. Able to s Excellent experience, all the staff was so nice. This is why I go back ! Clean and comfortable waiting room, appointment was no too long. Able to some work while waiting for my truck. More

Efficient and fast service Quick and efficient service made the appointment via website. Greeted with a smile and knowledge of what needed to be done. Got a complimentary ride Quick and efficient service made the appointment via website. Greeted with a smile and knowledge of what needed to be done. Got a complimentary ride home. Called when ready. And again greeted quickly. In and out fast More

Best Car Care The service department at Braeger Ford is excellent! I wouldn’t change a thing. . Any questions I have about my vehicle I answered promptly and ge The service department at Braeger Ford is excellent! I wouldn’t change a thing. . Any questions I have about my vehicle I answered promptly and genuinely as to cost of necessary repairs . More

Semianual Service I brought my car in without an appointment. Service was performed in a timely without an appointment as promised in an e-mail to regular customers. I brought my car in without an appointment. Service was performed in a timely without an appointment as promised in an e-mail to regular customers. More

Spray in bed liner The staff were very friendly and attentive, especially Gena. They were professional and allowed me to use their shuttle service back home while the be The staff were very friendly and attentive, especially Gena. They were professional and allowed me to use their shuttle service back home while the bed liner was put in. More

Warranty "replacement" of a block heater harness I was told the block heater wiring harness was replaced (due to a missing cap on the plug). I was told the cap couldn't be ordered as a separate piec I was told the block heater wiring harness was replaced (due to a missing cap on the plug). I was told the cap couldn't be ordered as a separate piece from the entire harness. Only the cap was replaced (which I could have picked up and installed myself in 15 seconds). I know the harness wasn't replaced as it still had road grime and splattered bug residue on it when I picked up my truck. Wonder how much was made from the warranty claim through Ford for 15 seconds of the technician's time? More

Professional service This has been the best service I have received on my car in a very long time. I was checked in quickly, the service rep was very friendly and helpful, This has been the best service I have received on my car in a very long time. I was checked in quickly, the service rep was very friendly and helpful, and I was finished in a much shorter time than expected. More