Lake Ford - Service Center

Good service Service was complete and timely as expected. The service rep was thorough and respectful. The lounge is perfect for someone like me who needed to brin Service was complete and timely as expected. The service rep was thorough and respectful. The lounge is perfect for someone like me who needed to bring my work with me while I waited. More

Good standard service call I was very busy this week and scheduled a Saturday appointment online. Everything went fast and smooth. I waited for my car and it was ready in less t I was very busy this week and scheduled a Saturday appointment online. Everything went fast and smooth. I waited for my car and it was ready in less than an hour. More

Great service, nicer people Why would you make people say so much? I already said the service was great but this survey is a bit annoying. My service guy was excellent Why would you make people say so much? I already said the service was great but this survey is a bit annoying. My service guy was excellent More

Service experience Chad Sandman was the service person who assisted me. He did a good job except for one. He forgot the request I made to clean the steering wheel that h Chad Sandman was the service person who assisted me. He did a good job except for one. He forgot the request I made to clean the steering wheel that has a stain. Over all👌🏻 More

Thank you Jim Bramel Jim is awesome to work with, His customer service and quality of work is second to one. I have nothing but good to say about him and his repair team a Jim is awesome to work with, His customer service and quality of work is second to one. I have nothing but good to say about him and his repair team at Braeger Ford. Thank you Jim. More

Prompt, thorough service on a walk-in oil change. I came in for an oil change with no appointment. They got me in promptly and even completed an open recall on the vehicle. I didn't want to ask about I came in for an oil change with no appointment. They got me in promptly and even completed an open recall on the vehicle. I didn't want to ask about it without an appointment, but Chad was very accommodating and was happy to do it. More

Fast service I have dealt with Breager Ford many times. I have purchased and leased trucks and cars and had them all serviced at Breager Ford. The staff is friend I have dealt with Breager Ford many times. I have purchased and leased trucks and cars and had them all serviced at Breager Ford. The staff is friendly and they go out of their way to help you any way they can. My Shelby Mustang was running rough and they got it in the shop right away and fixed the problem. I suggest you give them a try, you won't be sorry. Thank you, Caleb for the help. By the way, I'll be seeing you in a few months, my lease on my Edge is up. Time for something new. More

Great service as always Pointed out stuff that I did not know about and fixed correctly. They are a bit more expensive than others. The people listen to what you have to say Pointed out stuff that I did not know about and fixed correctly. They are a bit more expensive than others. The people listen to what you have to say and make good suggestions More

Finished right on time They said it would be done in an hour and they called right on time. All good, nothing negative to say about dealership. Wash could be better. Look They said it would be done in an hour and they called right on time. All good, nothing negative to say about dealership. Wash could be better. Looked like it just rained on my car. Other than that no complaints. More

Finally found the root issue It took two trips to find the true root of t the problem, but the Braeger team dug back in and found the root and fixed it quickly. They gave us a gre It took two trips to find the true root of t the problem, but the Braeger team dug back in and found the root and fixed it quickly. They gave us a great loaner car and communicated well through the process More