Lake Ford - Service Center

First oil change I purchased my Ford vehicle in April and serviced it for the first time a few days ago. Overall great, timely experience. I will have no problem retur I purchased my Ford vehicle in April and serviced it for the first time a few days ago. Overall great, timely experience. I will have no problem returning to Braeger in the future. More

Oil change I had an appointment for an oil change at 8 o’clock in the morning on a Saturday. The doors were open right on time and I was quickly checked in. Cra I had an appointment for an oil change at 8 o’clock in the morning on a Saturday. The doors were open right on time and I was quickly checked in. Craig was professional and didn’t seem phased that my two-year-old was running around like a crazy person. More

Always accommodating, always friendly I brought my F-150 into the service center without an appointment during the week because I had some extra time during the day. Caleb at the service d I brought my F-150 into the service center without an appointment during the week because I had some extra time during the day. Caleb at the service desk was able to get my in for service right away and was friendly, thorough, and professional during every interaction we have. I enjoy bringing our vehicles here for service (my wife has an Escape) because of the quality work, the clean waiting area, and the friendly reception from every employee. Keep up the great work and thank you!! -Ross More

Give Chad a raise Service was great! Chad told me when to expect my car back and delivered on it. I left a couple things in my loaner and he tracked them down for me wh Service was great! Chad told me when to expect my car back and delivered on it. I left a couple things in my loaner and he tracked them down for me which was great. More

Service review I called about a car noise and got in the same day. My car was fixed in no time. Great service and quick turnaround time. I called about a car noise and got in the same day. My car was fixed in no time. Great service and quick turnaround time. More

Saved me a from buying a new tire Was told elsewhere that my punctured tire was not patchable and I needed to purchase a new one. They didn't have my tire in stock so I came to the dea Was told elsewhere that my punctured tire was not patchable and I needed to purchase a new one. They didn't have my tire in stock so I came to the dealership. Turns out it was an easy fix and didn't need to waste money on a whole new tire. More

Quick service I made an appointment, and was taken care of ON TIME. After a SHORT TIME, the gentleman came to tell me my car was all done. It was very QUICK SERVICE I made an appointment, and was taken care of ON TIME. After a SHORT TIME, the gentleman came to tell me my car was all done. It was very QUICK SERVICE. I especially liked paying my bill right at the counter, where I picked up my car, instead of walking back to the front desk. More

Body shop repair. Nice job at fair price, Loaner car for length of repair made this convenient too. I was an insurance adjuster so cannot be easily impresses. This i Nice job at fair price, Loaner car for length of repair made this convenient too. I was an insurance adjuster so cannot be easily impresses. This is an excellent collision center, More

Service Plan about to expire Emailed Craig as my service plan was about to expire and there were a few things that needed to be done that were covered. Craig responded to my email Emailed Craig as my service plan was about to expire and there were a few things that needed to be done that were covered. Craig responded to my email and had an appt scheduled the very next day. Quick response and great service. That is why i keep taking it back to Braeger Ford. More

Top Notch experience as usual. Came in for my routine Works package and was in and out quickly. Chad was at the doorway to the service bay before I had stopped my vehicle. The servi Came in for my routine Works package and was in and out quickly. Chad was at the doorway to the service bay before I had stopped my vehicle. The service waiting area is comfortable and allows me to work on my Tablet while my Escape was being serviced. Less than an hour later I was leaving in my freshly washed vehicle. Thanks Again. More