Lake Ford - Service Center

It was easy and awesome! I bought my 2014 Taurus (1 year old) in 2015 from Braeger Ford. My salesman was awesome and when I had some concerns about the vehicle, both he and th I bought my 2014 Taurus (1 year old) in 2015 from Braeger Ford. My salesman was awesome and when I had some concerns about the vehicle, both he and the service department worked together to fix the problems to my satisfaction. I bought an extended warranty at the time I purchased the vehicle and have felt that it has been a very good benefit that was offered. Nothing is perfect, but the way an issue is handled makes all the difference. In my opinion, Braeger Ford has done an excellent job from point of sale to the present. It has been an awesome experience! More

Great people-great service! I started going to Braeger because it is close to my work. My first impression of the service personnel was outstanding..then the service and follow-u I started going to Braeger because it is close to my work. My first impression of the service personnel was outstanding..then the service and follow-up was outstanding. I am now recognized when I walk in, friendly conversation, efficient service and recommendations are made but never presented as “you really should...” I have two vehicles, they take care of my older Lincoln because my newer Escape has service agreements where I purchased it. I’m loyal to both dealers really because of the amazing way I’m valued. I just might consider trying out the sales team when the time comes, but loyalty creates a challenge. Ha! Thanks to Craig and Caleb for the best service and treating my like I am their best customer ever. It makes for such a pleasant experience. I also love the ease of online appointments. Thanks! More

I would recommend Service was very good but I had to wait over an hour.all I had done was an oil change and tire rotation. Very freindly service staff. Service was very good but I had to wait over an hour.all I had done was an oil change and tire rotation. Very freindly service staff. More

Actually fixed the problems! Another local Ford dealer couldn't even get me in for over 3 weeks! That's crazy! Braeger had openings anytime I wanted. The other local Ford dealer Another local Ford dealer couldn't even get me in for over 3 weeks! That's crazy! Braeger had openings anytime I wanted. The other local Ford dealer also couldn't correctly diagnose the root cause of my problems and Braeger had it all fixed in a few hours. The other local Ford dealer doesn't offer any Service Rewards program. Braeger does. I'll be using Braeger as my dealer of choice going forward. More

Excellent work from honest people I have been going to Braeger Ford for a few years now, and I am always very impressed with the service work they do. They are honest in what needs to I have been going to Braeger Ford for a few years now, and I am always very impressed with the service work they do. They are honest in what needs to be done, and at the same time not pushy to get extra work completed. I won't go anywhere else for service work on my Fords. More

Oil change Got right in and was done with service in less than 30 min. Great service and always quick. I love not having to make an appointment. You can just dri Got right in and was done with service in less than 30 min. Great service and always quick. I love not having to make an appointment. You can just drive in when convenient for you More

Excellent The staff is great. They are always so helpful. They get me in right away and always have my car ready by the end of the day. They also clean my car. The staff is great. They are always so helpful. They get me in right away and always have my car ready by the end of the day. They also clean my car. Thank You. More

Everything went well Was done in less than the estimated time. That is always good. Only problem: they did not ask me if I wanted to use my Ford credits. Was done in less than the estimated time. That is always good. Only problem: they did not ask me if I wanted to use my Ford credits. More

Flat tire-No Problem! Thank you for your patience and kindness while I worked through the tire issue. Jesse was calm on the phone and looked up information I couldn’t remem Thank you for your patience and kindness while I worked through the tire issue. Jesse was calm on the phone and looked up information I couldn’t remember, her guidance was very appreciated. More

Rear end noise. Could not pinpoint the problem. Dealership called asked questions and found the problem in a timely manner. Also fixed rear brakes done at same tim Could not pinpoint the problem. Dealership called asked questions and found the problem in a timely manner. Also fixed rear brakes done at same time but a bit costly. More