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2,026 Reviews of Lake Ford - Service Center
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November 19, 2024
Lucas was very professional and friendly. I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car w I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car was greatly appreciated! More
by thehahns88
Verified Customer
November 16, 2024
As a brand new customer at Lake Ford, I was pleasantly impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all your help. Jeff Holland. More
by 2011FordEscape
Employees Worked With
Other Employees :
Not sure if my mechanic’s Name however, he will need to be included on my survey with my overall satisfaction with such a seasoned and knowledgeable individual. Please let him know as I plan to request him to make further repairs on my 2011 Ford Escape. !
July 18, 2024
I appreciate excellent service and would recommend this dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. More
by aalbrecht7
Employees Worked With
June 11, 2024
I had my 2011 Camry in for regular maintenance. Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve addit Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve additional charges as they came up rather than slapping me with a bill at the end. Definitely coming back to this dealer’s service center More
by Tmadoc
Employees Worked With
Brian Teitelbaum
April 26, 2024
Craig was rude. Craig doesnt know cars at all. Craig is just a saleman... just a bad salesman. did not care at all about my cars problem. Craig doesnt know about the Craig doesnt know cars at all. Craig is just a saleman... just a bad salesman. did not care at all about my cars problem. Craig doesnt know about the Fords he repairs. He just wanted to get a diagnostic fee for the company. When all was needed was for him to listen to my complaint. Sometimes the customer actually know more about cars than Craig. I think he hasn't worked on a car himself ever. How can u trust someone like that? They just take your money and never learn about the vehicles they service. Unbelievably bad customer service. More
by Fbadfordguys
Employees Worked With
Craig Prochaska
April 10, 2024
Jim Bramal is by far the best, Jim and Jessie understand what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disapp what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disappointed trusting them. More
by Rich Erickson
April 04, 2024
Great place for service ! ! Jim Bramel goes out of his way to make you feel like you got your moneys worth. Fair pricing great service ! Jim Bramel goes out of his way to make you feel like you got your moneys worth. Fair pricing great service More
by JB5166
March 13, 2024
I can honestly say that I've never had a bad experience getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave wit getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave with more problems than you had before. And then they will have the audacity to ask you to bring it back in so they can run more tests. The commission breath is real. Avoid this place if you care about your car. More
by gnarboi
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum, Thomas Francour, David Proctor
August 28, 2023
Beautiful dealership site but unfortunately the main skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil skill is ignoring people very politely. From being pushed to sign paperwork without any info including the interest rate to signing for my first oil change I couldn’t see the print on their handheld devices. Maybe most people dread the up-sale wjen you bring your vehicle in for service, I had a few service requests to inquire about, he didn’t want to speak with me or answer questions. Each time I was there they treated me like I was a pain for being there. Maybe they are just so busy they can’t take time for more listening for sales. Disappointing More
by lotuswarrior
Employees Worked With
Brian Teitelbaum
