Lake Ford - Service Center

Car in for full service oil change: How can tire pressures be 35 35 34 & 33 as I drove away? Was promised e-mail receipt: 4 days later I still don’t have it. Lucas was pleasant, simply not thorough pressures be 35 35 34 & 33 as I drove away? Was promised e-mail receipt: 4 days later I still don’t have it. Lucas was pleasant, simply not thorough with follow-up. More

Very thorough and clear discussion. I appreciated the frank and clear explanation of the status of the problem with the software. I look forward to the anticipated solution. I appreciated the frank and clear explanation of the status of the problem with the software. I look forward to the anticipated solution. More

The waiting room was comfortable and clean. I wish the service was a bit faster. I wish the service was a bit faster. More

Luis was so caring and professional. He made sure all our needs were taken care of and made room for my oil change which was not scheduled but we brought it in with my hubbies truck hop He made sure all our needs were taken care of and made room for my oil change which was not scheduled but we brought it in with my hubbies truck hoping it could be also done. More

They took excellent care of me, and my truck, I am very appreciative to have been able to work with lake ford appreciative to have been able to work with lake ford More

I was contacted regarding an update to the software in my 2020 F150. The tech came out to my house to do the update which was fantastic! Saved me the time and inconvenience of having to bring my truck back 2020 F150. The tech came out to my house to do the update which was fantastic! Saved me the time and inconvenience of having to bring my truck back to the dealership. More

This is only the second time I’ve had to take my vehicle in for service, but both times the service I got was fantastic. Both Lucas and Micah were Great. This is now the only place that I take my Fords for in for service, but both times the service I got was fantastic. Both Lucas and Micah were Great. This is now the only place that I take my Fords for service More

Great experience thanks. They were very helpful to get the vehicle in and tire issue resolved. They were very helpful to get the vehicle in and tire issue resolved. More

Vehicle was not washed after service. Other than that, everything was not a problem. 1st time at dealership for service. Other than that, everything was not a problem. 1st time at dealership for service. More

Service took longer than usual. I did not receive any updates from the Service Advisor. I only knew my truck was done by the text I received. Where has the personal touch gone? I did not receive any updates from the Service Advisor. I only knew my truck was done by the text I received. Where has the personal touch gone? More