Lake Ford - Service Center

I brought my truck in because my check engine light was indicating knock sensor failure. Micha quoted me $2,500 to replace it. I was extremely skeptical of this quote and checked online and saw estimates f indicating knock sensor failure. Micha quoted me $2,500 to replace it. I was extremely skeptical of this quote and checked online and saw estimates for this repair much less. I came and picked up the truck and expressed my concern to the service rep on duty. He seemed to detect that something might be wrong but, wanted to speak to Micha in the morning. He told that they would call me. No one called. I checked with another Ford dealer and was quoted $1,300 for the same repair! When I picked up the truck the check engine light was off and has not come back on making me skeptical that I even needed the repair. He also, included in the quote to replace my air filter and cabin filter for $150! The parts cost approximately $60 bucks and take 5 minutes to install total. I bought my truck from you guys and it only has 58k on it and the knock sensor is supposed to last the life of the vehicle. I am very disappointed with my service. More

Lucas was very professional and friendly. I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car w I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car was greatly appreciated! More

As a brand new customer at Lake Ford, I was pleasantly impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all your help. Jeff Holland. More

I appreciate excellent service and would recommend this dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. More

I had my 2011 Camry in for regular maintenance. Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve addit Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve additional charges as they came up rather than slapping me with a bill at the end. Definitely coming back to this dealer’s service center More

Jim Bramal is by far the best, Jim and Jessie understand what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disapp what it takes to provide outstanding customer service many times going way over above and beyond to take care of the customer. You will not be disappointed trusting them. More

Great place for service ! ! Jim Bramel goes out of his way to make you feel like you got your moneys worth. Fair pricing great service ! Jim Bramel goes out of his way to make you feel like you got your moneys worth. Fair pricing great service More

I can honestly say that I've never had a bad experience getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave wit getting service done at a Ford dealership up until now. This must be the dealership that Ford sends their trainees to. I guarantee you will leave with more problems than you had before. And then they will have the audacity to ask you to bring it back in so they can run more tests. The commission breath is real. Avoid this place if you care about your car. More

Listen’s to and understand ‘a the customer’s needs and takes care of them. takes care of them. More