Lake Ford - Service Center

I work for a local dealership. I was treated very well and was helped to review recall and got it fixed asap I was treated very well and was helped to review recall and got it fixed asap More

The service department was fast and efficient there waiting area was clean and comfortable and the staff were very friendly waiting area was clean and comfortable and the staff were very friendly More

Very Friendly Advisor and explained things in details. I would choose they same advisor again. I would choose they same advisor again. More

Great place to get your vehicle serviced. Service writers are kind. Even washed my dirty vehicle. Service writers are kind. Even washed my dirty vehicle. More

Great service writer. Got job performed and done in a timely manner. Even washed my vehicle. Got job performed and done in a timely manner. Even washed my vehicle. More

Brought my truck in at an 8am appointment for rattling in the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose heat shield that had been tightened up and the problem was solved. Paid $225. Pulled out of the lot, and it is still rattling. More

Had my truck in for service they picked up that was great when service was completed they returned and there was grease on rear out side passenger driver door and inside drivers had grease all over and cente when service was completed they returned and there was grease on rear out side passenger driver door and inside drivers had grease all over and center console. More

Everyone is very friendly and they let you know what happening while you wait. If the job takes longer they normally have another car for you to use. happening while you wait. If the job takes longer they normally have another car for you to use. More

I was impressed with the quick turnaround. Everyone is have dealt with at Lake Ford is courteous and helpful. I would highly recommend them for their service l. Everyone is have dealt with at Lake Ford is courteous and helpful. I would highly recommend them for their service l. More

Easy to schedule appointment online, same day. Luis Hernandez was very professional, and explained what they would do. They tested check engine light. This lead to transmission issue. The work nee Luis Hernandez was very professional, and explained what they would do. They tested check engine light. This lead to transmission issue. The work needed Lake Ford could perform. Transmission work is not inexpensive but better than a note. So we proceeded with transmission repair and coolant flush. The Focus runs very good I am happy with the work and service provided. Lake Ford has provided service for my 2014 Focus in the past. Very professional service, very clean facility, highly recommend Lake Ford. More