Lake Ford | Page 403

Went to the dealership for an oil change, drove off in a new truck the day after. That should pretty much sum it up. The guys were great to work with and would recommend. new truck the day after. That should pretty much sum it up. The guys were great to work with and would recommend. More

We had been to a number of other dealerships and it was not until we arrived at Braeger Ford that we found the service that truly helped us find the vehicle we were looking for. Santiago Anaya went above not until we arrived at Braeger Ford that we found the service that truly helped us find the vehicle we were looking for. Santiago Anaya went above and beyond what other salespeople had at other places when he showed us all the options that were available to us - including a used truck that had just arrived at their dealership and was not yet even fully processed for sale on the lot. It turned out to be the perfect match for our needs and then Santiago did all he could to answer our questions and make the sale a great experience. More

I brought a used car from Braeger Ford and Santiago "Jim" Anaya was very helpful and streamlined the process. I got the car I wanted and an excellent price. Two weeks after my purchase, the check engin "Jim" Anaya was very helpful and streamlined the process. I got the car I wanted and an excellent price. Two weeks after my purchase, the check engine light came on and Braeger fixed it for me, even though my car was not a certified used vehicle. Jeff Windpassinger handled the repair details and got the OK from Nick Burkee to do the repair for just small deductible. Overall, I have had a great experience with Braeger and recommend them to anyone! More

I only have one other dealership I can compare Braeger to, but the two were completely different. I was very pleased with the experience at Braeger. Going there, I knew there was one car, and one car only to, but the two were completely different. I was very pleased with the experience at Braeger. Going there, I knew there was one car, and one car only that I wanted. Oddly, it was the car that Nick was driving since he’s such a good salesmen?. He did not hesitate to get the car ready to be taken for a test drive. He was very honest, and I felt as though he could inform me that much more about the car because he had first hand experience. I was contemplating trying to sell my car on my own, but he was very patient in talking to his managers to see what we could do about trading it in. We all worked together, and we came up with an agreement that worked for all of us. Even though I was taking Nick’s car, he had a smile on his face the whole time he was helping us. When it came to financing, Michelle Higgins was wonderful. She was very informative, patient, and was able to answer any questions we had. Most people dread shopping for cars, but if you go to Braeger, you won’t have to worry about that! I have already been telling people about Braeger! More

I drove from Waukesha to buy a Ford Fusion at Braeger because they were the cheapest dealer. Chris was very accomidating when test driving the vehicles and had a great knowledge of the Fusion. Chris wa because they were the cheapest dealer. Chris was very accomidating when test driving the vehicles and had a great knowledge of the Fusion. Chris was friendly to deal with in the whole process. I would recommend Chris and Braeger to others. More

Everything from me first seeing my like new 2011 Ford Fusion SEL online to driving it off the lot, went so smooth. I must say Chad was so knowledgable about my new car, he was able to answer every questi Fusion SEL online to driving it off the lot, went so smooth. I must say Chad was so knowledgable about my new car, he was able to answer every question I had, plus he explained things I never thought of. The only thing that was missing that day was pressure. I drove 75 miles to the dealership but I'll do it again, the next time I purchase a vehicle. Thanks, Chad and Braeger Ford More

very friendly service and immediately available to appt time. Had a good selection of in stock vehicles for both models we were considering and really like the car we purchased. Erin took a lot of time to time. Had a good selection of in stock vehicles for both models we were considering and really like the car we purchased. Erin took a lot of time to show us the sync and electronics of the car which was new technology to both of us. More

They dont give any detail on their answers. They will tell you what can be done and what cant but not "Why." They make mistakes and dont admit to them. The dealership just wasnt very professional in how tell you what can be done and what cant but not "Why." They make mistakes and dont admit to them. The dealership just wasnt very professional in how they handled things. I will never purchase another car from this dealership and advise others to do the same, if people want to save money and be helped with car troubles when needed, than I will advise them NOT to go to Ford Braeger. It may seem like I am upset. But I am not because I should have seen this coming when dealing with this dealership. My car was purchased with completely bald tires and deflates after driving. I have only owned this car for 3 months. With barely any driving and miles added on. If The Tires were good and passed inspection before I purchased it than why are the tires so dangerous after only 3 months. After I fill the Tires up to 44 PSI, after a week all 4 tires will be down to 20 PSI. There are no holes in the tires. This is extremely dangerous depending on weather. There were also a couple other things that were going wrong with the car after a couple weeks of ownership. I Thank You Ford for allowing me not to make the mistake of buying another car from your dealership in the future. I will be going to Nissan for now my future purchases. More