Lake Ford

Didn't give info needed to get extended warranty to cover repair. Took a long time when vehicle was done to getting vehicle back to me. I was happy with the result of the repair which involved a broken pin. repair. Took a long time when vehicle was done to getting vehicle back to me. I was happy with the result of the repair which involved a broken pin. More

Lake Ford was very great to work with. I did experience some confusing things related to the existing Blue certification and the related extended Gold warranty. But Michael was very great I did experience some confusing things related to the existing Blue certification and the related extended Gold warranty. But Michael was very great at answering my questions offline during the evenings and he was very good to work with on getting a new set of tires swapped out with the existing new set of tires as I was purchasing from out of State. Treavor was great at picking me up at the train station and being able to assist me with all my questions during the vehicle walk through session and he was very good at helping me get set up and connected to the Ford App and my Ford Account. Christian was great to work with as well and helped me get the extended Warranty issues and questions resolved during the final financial walk through. Even though the Lake ford team initially installed the new tires incorrectly & Backwards on the Rims, they did quickly fix and resolve the issue. Thanks for Al you did to help me with my used Truck purchase. More

Experience was fine. Not to happy that a brand new truck had a mechanical issue glad it was covered under warranty. The people at lake ford are very helpful and kind. Not to happy that a brand new truck had a mechanical issue glad it was covered under warranty. The people at lake ford are very helpful and kind. More

Lake Ford is a great dealership fair prices and good work. I have been coming there for a for a long time work. I have been coming there for a for a long time More

He was very informative and down to earth, He know his job very well. Kind job very well. Kind More

Great dealership. I bought my first car from them . Now my second and third car. I bought my first car from them . Now my second and third car. More

Micah was honest and straightforward. I will be back. They sent me to the collision center where they gave me an estimate. I will be back. They sent me to the collision center where they gave me an estimate. More

Curtious, Respectful, and easy going! Satisfied with the service. Would go back over there again. Satisfied with the service. Would go back over there again. More

Sold me a car with an oil leak and then changed the $100 deductible on the 90 day warranty. Changed the oil but did not change the filter!! Was told by service manager that they would never have sold me a c deductible on the 90 day warranty. Changed the oil but did not change the filter!! Was told by service manager that they would never have sold me a car with an oil leak had they known about it. Must have just started.... I think not. More

Deanna was very easy to work with. Made the process quick and easy, thank you for all your help with this Purchase! Made the process quick and easy, thank you for all your help with this Purchase! More