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Lake Ford

Milwaukee, WI

4.5
4,267 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,267 reviews

March 08, 2025

Michael was very friendly, helpful and knowledgeable. I had recently had a nightmareish experience with another dealer, and Michael was a 'breath of fresh air.' Honest, found the answers I needed, very More

by freedomflyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Christopher made sure I understood all my options and helped me find the perfect car for my needs. Alisa was there every step of the way, ensuring the paperwork was smooth and everything was explained cl More

by Ksguy93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

After speaking with the manager Ms. Jesse, I am satisfied and believe things were rectified fairly, the only concern I had was the miscommunication from the gentleman that corresponded More

by bzeier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MS. Jesse
March 06, 2025

Nathan and Alec were great to work with. They were able to meet the terms I was asking and they were very accomodating when it came time to set up the closing date. The financing was extre More

by wayers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Everyone was helpful and friendly. The work was done in a reasonable amount of time. More

by khoward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Easy to make a appointment,the personal very professional they answer all my questions and the service was fast More

by alexcapimartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

The dealership was Very clean and well put together they were very fast and explained everything that was needed to be done on the vehicle More

by laquviniafalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I had to wait more than 2 hours for just a oil change and a tire rotation, unacceptable! Other than that the service was good, and the price was reduced for the inconvenience. More

by jn722644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Alec is an excellent sales representative. Negotiations were difficult at times, Alec was a professional throughout the process. Lake Ford is fortunate to have an individual like him repres More

by pggambler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I have to leave my car for days at a time for minor repairs. This is rarely a problem elsewhere. It seems you can’t get common parts quickly. More

by kshannon.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lake Ford responded

I’m sorry to hear about your frustration with the wait time for repairs. We understand how important it is to get your vehicle back on the road quickly. Unfortunately, parts availability can sometimes be out of our control, as we source from multiple suppliers both locally and beyond to get what’s needed as quickly as possible. While we do our best to minimize delays, some parts may take longer to arrive depending on availability. We appreciate your patience and your feedback, and if there’s anything we can do to improve your experience in the future, please don’t hesitate to reach out.

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