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Lake Elsinore Chrysler Dodge Jeep Ram - Service Center

Lake Elsinore, CA

4.5
407 Reviews

407 Reviews of Lake Elsinore Chrysler Dodge Jeep Ram - Service Center

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May 29, 2023

the service was great! they get the job done. i had a wonderful experience there. More

by gerryg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We are happy to help, thank you for the positive review.

May 28, 2023

Lake Elsinore CDJR got my Ram 1500 checked in quickly and my concerns addressed in a timely manner. More

by MDC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gherardi, Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Happy to help, thank you for choosing Lake Elsinore CDJR.

May 27, 2023

Excellent customer service beyond my expectations. my service advisor had a lot of knowledge about Chrysler vehicles More

by FRANK.NOORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

We will pass along the positive review. Thank you!

May 26, 2023

Good service. Was able to get me a part at short notice. Friendly and helpful staff. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Have a wonderful day, thank you for the positive review.

May 25, 2023

The second time I came back it was great. They took care of me and fixed the problems mentioned. However, there seems to be a lack of communication between what is being promised to custome More

by ecrbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Terkelsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan was great and very helpful with the issues I had on hand and fixed the problem, Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you so much for your high rating.

May 25, 2023

My experience has been nothing but positive. My car was completely fixed and communication was good More

by loismcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Seymour
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Happy to help, see you soon!

May 25, 2023

The overall customer experience is great here! Denise, the customer service advisor goes above and beyond to make sure things are running smoothly and in a timely manner. More

by j.A.LOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Great to hear you had such a great experience with us.

May 22, 2023

The customer service was great but they did not fix one of the problems with my car. I needed to get new tires, an alignment and the air-conditioning fixed, the tires and alignment was great and fast but More

by victorinoal33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony , Taylor Seymour, David Harms
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Sorry to hear your experience wasn't a more positive one.

May 21, 2023

We waiting over 2 1/2 hours for an oil change and had an appointment. More

by lynnsanch7690
Recommend Dealer
No
Employees Worked With
I don’t kno who helped us
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we did and how we can improve.

May 21, 2023

Our brand new truck thay we brought from this dealer broke down after only 400 miles and this dealership was super unhelpful. Would not recommend More

by KKEITH427
Recommend Dealer
No
Employees Worked With
Joseph
Jul 06, 2023 -

Lake Elsinore Chrysler Dodge Jeep Ram responded

Sorry to hear, we hope you will give us the opportunity to make things right.

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