Lake Elsinore Chrysler Dodge Jeep Ram - Service Center

Very easy to schedule an appointment. Very prompt service. Job well done. Very friendly pleople. Very prompt service. Job well done. Very friendly pleople. More

Took my jeep to another dealership closer to where it overheated. They were not able to identify the problem but wanted me to do $3,000 worth of repairs hoping it would solve the issue. Had it towed to overheated. They were not able to identify the problem but wanted me to do $3,000 worth of repairs hoping it would solve the issue. Had it towed to Lake Elsinore, the service department found the problem and fixed it for a fraction of the cost. The work the other dealership wanted me to do was not needed!! More

I had been taking my vehicle another dealer but was unsatisfied. The service department often didn't even answer the phone. Taylor Seymour, the service advisor, was friendly and kept my informed thr unsatisfied. The service department often didn't even answer the phone. Taylor Seymour, the service advisor, was friendly and kept my informed throughout my experience. I now have a new service center. Keep up the good work. More

Service was amazing Logan did a great job and kept me informed I am very happy informed I am very happy More

Track my reward off Friday night. It was done by 8:30 AM the next eight thank you. It was done by 8:30 AM the next eight thank you. More

Taylor is always very helpful and keeps me updated on my vehicle along the service process. vehicle along the service process. More

After putting several hundred miles on the Jeep in all kinds of driving repair is food kinds of driving repair is food More

I went in for routine maintenance which included an oil change, tire rotation, and multipoint inspection. Pulled into dealership. Normally there is someone there to greet you and ask why you’re there. This change, tire rotation, and multipoint inspection. Pulled into dealership. Normally there is someone there to greet you and ask why you’re there. This time I stood outside for 5 minutes and then when no one ever came out I figured I’d go inside. There were 2 advisers working with other customers, but still stood there another 2 minutes with no greeting. Not a great first impression. Was finally greeted and turned my keys over and told I could wait in customer area for an hour while my service was completed. Gotta say, I’ve not seen such a sparse waiting area in a dealership in decades. Just a few, small, uncomfortable club chairs. More like a small mechanics waiting room. My service was completed and I was given my paperwork and off on my way. I looked over the paperwork a few hours later and there was no multipoint inspection sheet included. My service notes indicated that an inspection should be done. I really wanted to know how much was left on my brakes and condition of other systems. I wrote an email to my advisor the next day asking for a copy of the inspection sheet. Have never received a response. I can only assume it was not done, which is a pretty basic thing. If you can’t get that right, why would I come back?? Oh, if they had done the inspection they might have found my battery was failing. I had to go back to another dealership a few days later when I kept having yo jump my car. This dealership has a bunch of problems and should evaluate how they conduct business and implement changes that would result in customers NOT leaving bad reviews. More

I was very happy with the service performed on my car. I had gone in for an oil change and tire rotation. Cody was very helpful, and my car was returned to me in an hour. I'll be going back to Lake Elsin I had gone in for an oil change and tire rotation. Cody was very helpful, and my car was returned to me in an hour. I'll be going back to Lake Elsinore Chrysler Dodge Jeep Ram again. More

Service is excellent and on time. The waiting room has all the basic amenities needed. The waiting room has all the basic amenities needed. More