Lake Elsinore Chrysler Dodge Jeep Ram

I had to take my truck into the service department to have a a part replaced so that my truck would pass smog. We were on a tight deadline and thankfully, I was able to get in right away! The advisor, An have a a part replaced so that my truck would pass smog. We were on a tight deadline and thankfully, I was able to get in right away! The advisor, Antonio Garcia was very helpful, professional, thoughful and courteous. The work was done in an appropriate amount of time and Antonio was right on it to help me get on with the rest of my day! Thank you Antonio Garcia and the service department staff at Lake Elsinore Chrysler Dodge Jeep Ram!! More

I brought my 2016 Dodge Durango to get its routine service. I was promptly greeted by service attendant, Joel Williams, who was friendly and helpful. service. I was promptly greeted by service attendant, Joel Williams, who was friendly and helpful. More

I very much enjoyed my experience at Lake Elsinore Dodge Jeep dealer. James Anderson was very very nice, very professional, yet very personal also. They weren't pushy, and It was a wonderful experience. An Jeep dealer. James Anderson was very very nice, very professional, yet very personal also. They weren't pushy, and It was a wonderful experience. And I love my cherokee! More

Brought my truck to this dealership for 2 reasons in which they called me up and told me they repair the problem but when I tried to come and pick up my truck that they claim those ready they would not which they called me up and told me they repair the problem but when I tried to come and pick up my truck that they claim those ready they would not release my flag because my service person was not available 2 days later they call me up and said they found something else wrong with my truck when they took it for a test drive After telling me that they test drove the vehicle several times and found nothing I told them I could not afford this extra $450 they wanted to charge me to diagnose my vehicle They did this after closing out the order the 1st order that the warranty pay for I told them I cannot afford it they told me they would call me back after speaking to the warranty company never called me back but went on ahead without my permission and broke down my truck and charged me anyway for all the diagnostic and fees to fix it The manager is such a bully I have recordings how he spoke to me the last 3 weeks and especially to day telling me that I better come and pay for my truck he closed out the whole work order to prevent the corporation who agreed to pay for my truck he closed it out so that they couldn't They said all they can offer me was reimbursement because a how he closed it out I have a recording from him saying he close it out because he did not have time for them to be investigating the last repairs that they made and that the payment would take too long to go through I am now posting it on YouTube so that I can advertise how I was treated More

joel williams was great. very efficient and pleasant. rick the shuttle driver was also great and on a timely manner. overall a great experience and will definitely come back rick the shuttle driver was also great and on a timely manner. overall a great experience and will definitely come back More

Bad Advertising This is one of the worst car dealership in the inland empire. First off if you click internet price on a vehicle you will get a deal, however read sma This is one of the worst car dealership in the inland empire. First off if you click internet price on a vehicle you will get a deal, however read small print which I am sure they hope you will not because the deal does not include dealer add on to vehicle. So the internet deal you think you are getting is not the true price. That price is to get you into the dealership so the can get customers. Pretty good schemings by there marketing department. Now the dealership will tell you they have nothing to do with the internet deals that comes and I quote from Chrysler well they just lost a customer think I will go to Chevrolet from now on. Trust me I will take this up with Dodge most customers want fair and honest not deception! More

Fast, courteous and very friendly service. I really don’t have anything more to say and wish there was an a 25 word minimum so now I’m going to waste your time having to read this when I didn’t really want t have anything more to say and wish there was an a 25 word minimum so now I’m going to waste your time having to read this when I didn’t really want to continue. More

Best Sales Award should be given to Isaac Cortez. Isaac Cortez, a very bright, genuine and honest individual who treats people with respect and kindness. Went above and beyond to assist in new purchas Isaac Cortez, a very bright, genuine and honest individual who treats people with respect and kindness. Went above and beyond to assist in new purchase More

Awesome team with well equipped and intelligent employees that will go above and bet for your complete happiness and satisfaction. I absolutely love my Jeep! that will go above and bet for your complete happiness and satisfaction. I absolutely love my Jeep! More

I went to see a Chrysler and a Jeep but I ended getting the Jeep. The personnel were friendly, patient and helpful. But, I think the car wasn’t really ready since it was a little dirty inside. I didn’t see the Jeep. The personnel were friendly, patient and helpful. But, I think the car wasn’t really ready since it was a little dirty inside. I didn’t see it since it was late and dark, plus I was tired to see that since I was there for 4 hours. The liquids were low too. I took some pics of it. More