Lake Elsinore Chrysler Dodge Jeep Ram

Just purchased a Jeep Wrangler Rubcion here at Lake Elsinore and I am definitely glad I shopped here. Tray from sales was extremely helpful in all aspects. Joe did an excellent job as well, and I would Elsinore and I am definitely glad I shopped here. Tray from sales was extremely helpful in all aspects. Joe did an excellent job as well, and I would certainly recommend anyone looking to stop by! More

Marisol in the service department was great to work with everything was done timely and within the quote. Would recommend this dealership to friends and family everything was done timely and within the quote. Would recommend this dealership to friends and family More

A few weeks ago we decided to purchase a Ram Mega Cab. My husband spoke with Alex Luevano (General Sales Manager) We were very specific in what we wanted in our new vehicle. Alex had John Sanchez (internet husband spoke with Alex Luevano (General Sales Manager) We were very specific in what we wanted in our new vehicle. Alex had John Sanchez (internet sales consultant) contact us. We were never disappointed. What we wanted was very hard to come by. (We visited a few dealerships) Alex and John made it their mission to get us our dream truck. They were both great at communicating and returning calls in the time frame we were given. Once they obtained our vehicle Alex and John made it easy. We got a phone call that the vehicle would be ready for us as soon as we got to dealership. John greeted us outside. We were already approved and paperwork was ready to be signed. We test drove the vehicle and were ready to go forward with our purchase. John then sent us with Damion (Financing/DMV paperwork) Damion was pleasant and greeted us with a huge smile! Damion explained all paperwork thoroughly and was a pleasure to do business with. We are now happy customers and would not hesitate to refer our friends and family. Thank you Alex, John and Damion for finding our 2020 Laramie, Night Edition 2500, 4x4, Dodge Ram! We love it! More

I can’t say enough good things. This dealership alone gets 100% of my praise. Chris was very helpful in saving us. DO NOT GO TO THE HUNTINGTON BEACH DEALERSHIP. They almost ripped us off so bad, but then gets 100% of my praise. Chris was very helpful in saving us. DO NOT GO TO THE HUNTINGTON BEACH DEALERSHIP. They almost ripped us off so bad, but then we backed out. Came down to Lake Elsinore and saved thousands of dollars. No scams, no scummy salespersons. Just kind people who get work done in a timely manner. Chris was helping us the entire time, even when we were still at the other dealership. Once we arrived, he already had everything ready to go. This is for sure the place to go. Thank you! More

BUYER BEWARE Purchased a used Jeep Wrangler in December. The check engine light came on the next day. After three months of checking the vehicle they FINALLY fou Purchased a used Jeep Wrangler in December. The check engine light came on the next day. After three months of checking the vehicle they FINALLY found out the the gas tank was cracked and a fan was inoperative. I had to pay $2,500 to fix, even though the problems were existent the day of purchase. No help from service or corporate. BUYER BEWARE. More

Received outstanding customer service from Marisol De Lara. She’s a consummate/genuine professionalism who ensured my vehicle service needs were met. Thanks. I shall return to this Jeep dealership for Lara. She’s a consummate/genuine professionalism who ensured my vehicle service needs were met. Thanks. I shall return to this Jeep dealership for all my future vehicle maintenance requirements. More

Thanks so much to Chris for everything, hopefully we continue doing business, service, attention and hospitality was outstanding,, as costumer i definitely recommend you guys, great job continue doing business, service, attention and hospitality was outstanding,, as costumer i definitely recommend you guys, great job More

Back in February I leased a Ram 1500 Big Horn Night Edition. While working the deal, I was told about the equipment on the truck and one feature was power folding mirrors. By the time we were done ma Edition. While working the deal, I was told about the equipment on the truck and one feature was power folding mirrors. By the time we were done making the deal and I took delivery it was very late, so arrangements were made to meet at a later time to go over everything on the truck. Well the next morning I was looking for the button to fold in my mirrors and I could not find it. I looked for my window sticker and I was not provided with the sticker and it was not affixed to the window or anywhere in the vehicle as required by law. So I contacted my salesman, Jose and he emails the window sticker and again confirms the power folding mirrors were on the vehicle. I was promised they would look into this and take care of it for me. It's almost June and I still do not have the power folding mirrors that I was told came on my truck. I reached out to Ram and much like this useless dealer they did nothing to remedy this problem. Bottom line, I can live without power folding mirrors or another Ram product. The mirrors would be a nice convenience but not having them is not the end of the world. What I can't stand is to be lied to and pay for a feature that isn't even on the vehicle. Not only will I never spend another dollar at this useless dealer, i will never purchase or lease another Ram product. It is very sad that a company feels they can throw away customers like trash rather than valuing the people who keep them in business. More

My service advisor was very professional. Made my appointment and the service was done very fast. Looking forward to continue going to Lake Elsinore Dodge... appointment and the service was done very fast. Looking forward to continue going to Lake Elsinore Dodge... More

I'm a long time customer of lake Elsinore Dodge service department. Great customer service.they always keep open lines of communication and keep us up to date with the work that is being done, and we appre department. Great customer service.they always keep open lines of communication and keep us up to date with the work that is being done, and we appreciate that. Special thanks to Marisol Delara and Mathew Cortz for making this unexpected problem , in the middle of a pandemic, completely stress-free. Much appreciated , Jeremy and Lauren Sheaffer More