Lake Elsinore Chrysler Dodge Jeep Ram

The vehicle purchase part was good. The problems with this dealership started after. We submitted a request to cancel our warranty and it has been 4 months and they have not processed i The problems with this dealership started after. We submitted a request to cancel our warranty and it has been 4 months and they have not processed it. The warranty company told us it would be 3-4 weeks. My husband went down to the dealership to speak with them in person, and they admitted the warranty had been cancelled, but that the warranty company would be responsible for the refund. That is not what I received in an email from the warranty company, nor is it what I have been told by several people in automotive industry, where my husband also works. I would never do business with them again. And I highly recommend you be careful buying any aftermarket products from them. La parte de compra del vehículo fue buena. Los problemas con este concesionario empezaron después. Enviamos una solicitud para cancelar nuestra garantía y han pasado 4 meses y no la han procesado. La compañía de garantía nos dijo que serían de 3 a 4 semanas. Mi esposo fue al concesionario para hablar con ellos en persona y admitieron que la garantía había sido cancelada, pero que la compañía de garantía sería responsable del reembolso. Eso no es lo que recibí en un correo electrónico de la empresa de garantía, ni lo que me han dicho varias personas en la industria automotriz, donde también trabaja mi esposo. Nunca volvería a hacer negocios con ellos. Y le recomiendo encarecidamente que tenga cuidado al comprarles productos de posventa. More

Worked very quickly and showed me all my options, which helped me go home with my car helped me go home with my car More

Very fast, friendly and worked well to make my dream vehicle come home with me. vehicle come home with me. More

My last experience buying was through CarMax, very impersonal experience. I had the exact opposite experience here. Hans was able to take me through step by step with what was involved and made me fee impersonal experience. I had the exact opposite experience here. Hans was able to take me through step by step with what was involved and made me feel comfortable with my purchase. More

My only complaint is the repeated phone calls and emails to give a review. Kind of annoying I already did the other review yesterday and another request for a positive review comes. to give a review. Kind of annoying I already did the other review yesterday and another request for a positive review comes. More

Hans was so helpful and kind. I will be referring everyone to see him. He truly did everything to help us. 10/10 service! I will be referring everyone to see him. He truly did everything to help us. 10/10 service! More

Hans was extremely knowledgeable and helped us find the perfect truck! We highly recommend Hans and CDJR of Lake Elsinore. perfect truck! We highly recommend Hans and CDJR of Lake Elsinore. More

great service, didn’t have to wait for someone to help, made sure it was an easy process made sure it was an easy process More

Great service! great attitude! Very helpful with locating what you want! always made sure we were comfortable and in communication great attitude! Very helpful with locating what you want! always made sure we were comfortable and in communication More

Professional & Friendly Sales team, I'm very happy with my car purchase. Thank You Hanz my car purchase. Thank You Hanz More