Lake City Toyota - Service Center

Fast Service They took me in as soon as I got there. Had about a 15-20 minute wait, then my car was done. Fast and friendly service. They took me in as soon as I got there. Had about a 15-20 minute wait, then my car was done. Fast and friendly service. More

Great Experience Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very ple Friendly, knowledgeable staff ... the young man who helped me was very accommodating and cordial, and acted in a professional manner. Overall very pleased with the service I received for my 2018 Toyota Avalon. More

.Great Personnel Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will re Heather, Chris and Mitchell are very professional, Courtesy and provide Personal Service. They are concerned about customer satisfaction. I will recommend Rountree to my friends - Thank you... More

Not happy with OVER ONE HOUR oil change I was VERY DISSATISFIED with the fact that it took OVER ONE HOUR to change my oil. I even had an appointment at 11:30! At 12:45 I went to see how much I was VERY DISSATISFIED with the fact that it took OVER ONE HOUR to change my oil. I even had an appointment at 11:30! At 12:45 I went to see how much longer it was going to take. A young guy at the cashier's desk went to go check because no one was answering the phone. He said they were finishing up when he came back. About 5 minutes later Ivan came and gave me my paperwork. When I went to get in my van, it wasn't even vacuumed!! I went back inside and said, "Is vacuuming not s part of this service anymore?!?" I was told, "Well, we're in the middle of switching detail people." Sooooo.....it took OVER an hour to change my oil AND I didn't get the front of the van vacuumed, AND no one bothered to tell me until I got in my van. I have had a good experience before, but this one was ONE star. SO FRUSTRATED!!! AND NOT happy!!!! 😡😠 More

Superb service All the requested service work was accomplished in a professional manner. Technician Number 1742 did an excellent job. I will continue to be a repea All the requested service work was accomplished in a professional manner. Technician Number 1742 did an excellent job. I will continue to be a repeat customer. More

Top quality of service staff Always somehow get Mr Mitch as a rep. He is very professional and educates his customers in a way they understand. I have recommended several Toyota d Always somehow get Mr Mitch as a rep. He is very professional and educates his customers in a way they understand. I have recommended several Toyota drivers to your store as a result of this service staff. More

Superb. Always greeted by a friendly face and never a hard sell for things your vehicle doesn't need. Also a comfortable waiting area with coffee and vending Always greeted by a friendly face and never a hard sell for things your vehicle doesn't need. Also a comfortable waiting area with coffee and vending machines. More

Quick service I love the fact that the service is generally quick , especially when I’m waiting. The only thing about dealerships is that they don’t even offer to v I love the fact that the service is generally quick , especially when I’m waiting. The only thing about dealerships is that they don’t even offer to vacuum out your car or offer car washes anymore. I think that would be a added pleasure since it’s hard for some older people to do. Just a thought. More

outstanding Mitch always take great care of me when I bring my vehicle in for service He always goes above and beyond. He’s a huge reason I continue to patroniz Mitch always take great care of me when I bring my vehicle in for service He always goes above and beyond. He’s a huge reason I continue to patronize our local Toyota Sevice Center More

Great not a long wait I had a great experience. Very friendly and efficient. They did everything I needed and it wasn’t an all day wait. I would recommend going here for se I had a great experience. Very friendly and efficient. They did everything I needed and it wasn’t an all day wait. I would recommend going here for service to my friends More