Lake City GMC - Service Center

They are worst ever. If I could have given them 0 stars I would have. We had a horrible experience after ordering a new truck and the service department is deplorable. We If I could have given them 0 stars I would have. We had a horrible experience after ordering a new truck and the service department is deplorable. We took our brand new truck for it's first oil change and they didn't even check to make sure they put in enough oil. My husband checked it when he got home and it wasn't even touching the dip stick. He called them and they did come to our house and put in more oil but it wasn't the right kind recommended by GMC! The service manager should be fired. More

Tori dealt with a third party warranty company for me. That in itself is worth coming back for. That in itself is worth coming back for. More

Service department is the best! !!! In over 25 years of coming there, never have I had a bad thing to say. !!! In over 25 years of coming there, never have I had a bad thing to say. More

The Service department was great. They made a mistake on my service BUT, didn't charge me for the extra work they did They made a mistake on my service BUT, didn't charge me for the extra work they did More

The service department & I believe his name is Robbie, who sets up and checks in my vehicle, are beyond amazing every time I bring in vehicle. who sets up and checks in my vehicle, are beyond amazing every time I bring in vehicle. More

No issues with scheduling, we were in and out, problem resolved. Service department was great! resolved. Service department was great! More

My car battery had died and I was about 1 block from the dealership, which happens to be the same one as I always use. So I walked there told them about my car and they had a technician take me back to the dealership, which happens to be the same one as I always use. So I walked there told them about my car and they had a technician take me back to the car, charged the battery and then I drove it to the dealership. They took the car in and replaced the battery. Very nice and helpful people there. More

Great service. Helpful staff. They go above and beyond with helpful, courteous service. Very positive experience! Helpful staff. They go above and beyond with helpful, courteous service. Very positive experience! More

People are fine but action real slow in getting replacement part for 2021 Buick Envision. Two months since warning light came on along with email notification that had engine/ transmission problem. replacement part for 2021 Buick Envision. Two months since warning light came on along with email notification that had engine/ transmission problem. Too slow ! More

Fast and easy to get an appointment. I went in one day and got an appointment for the following day. Seems that even if they are busy they will fit you in. I went in one day and got an appointment for the following day. Seems that even if they are busy they will fit you in. More