Lake City GMC - Service Center

very easy to work with and Mitch was able to explain the issues and handled them very well. Dropped the vehicle and was called when finished. Good folks to work with. issues and handled them very well. Dropped the vehicle and was called when finished. Good folks to work with. More

Great service department. I can always get my car serviced in a timely manner. The associates are helpful and willing to work with you. I can always get my car serviced in a timely manner. The associates are helpful and willing to work with you. More

I arrived about 15 minutes before my scheduled appointment for service. The Service Advisor came out a greeted me. He then placed a paper floormat and a plastic seat protector on the drivers sid appointment for service. The Service Advisor came out a greeted me. He then placed a paper floormat and a plastic seat protector on the drivers side. We went inside to the service desk and discussed what services our 2017 GMC Acadia required from 75,000 miles. He told me it only required an oil and filter change and tire rotation. I told him I would wait on the car. The service only took around 30-35 until the vehicle was ready. More

Appointment was easily made; associates were friendly and helpful; service was timely completed and fee was reasonable. Happy with the experience. helpful; service was timely completed and fee was reasonable. Happy with the experience. More

Service department is always helpful and great to work with. Thank you so much for keeping me running down the road! with. Thank you so much for keeping me running down the road! More

The service representative was great. They always go the extra mile in making sure you are more than completely satisfied. They always go the extra mile in making sure you are more than completely satisfied. More

Service is excellent. Very easy to do business with these folks. Always on time as promised. Very easy to do business with these folks. Always on time as promised. More

Awesome customer service. They really care and want to make you satisfied. They go above and beyond. They really care and want to make you satisfied. They go above and beyond. More

They are worst ever. If I could have given them 0 stars I would have. We had a horrible experience after ordering a new truck and the service department is deplorable. We If I could have given them 0 stars I would have. We had a horrible experience after ordering a new truck and the service department is deplorable. We took our brand new truck for it's first oil change and they didn't even check to make sure they put in enough oil. My husband checked it when he got home and it wasn't even touching the dip stick. He called them and they did come to our house and put in more oil but it wasn't the right kind recommended by GMC! The service manager should be fired. More

Tori dealt with a third party warranty company for me. That in itself is worth coming back for. That in itself is worth coming back for. More