Lake City GMC - Service Center

We waited 5 minutes on arrival for someone to be at the service counter to check us in. Service was slow, we were later told “there are only two service men In the shop today” on a Saturday was told by sal service counter to check us in. Service was slow, we were later told “there are only two service men In the shop today” on a Saturday was told by salesman when car was purchased that I would receive 2 oil changes per year at no charge I found out At check out that we actually get $30 off two times per year (not what we were told at time of vehicle purchase l) $30 off does not make it worth my time to drive an hour and 15 minutes to Lake City for an oil change I can get vehicle serviced at a much closer GMC I wanted to give this dealership a shot at earning my business. We have been spoiled by the dealership we purchased our previous vehicle from They would be at your door when you arrived Signed you in, opened the door to the waiting room for you and serviced in a timely manner as well as vacuum out car and wash it. More

Unlike the other local dealerships, they were upfront and honest from the beginning and willing to get my truck fixed and back to me the same day. honest from the beginning and willing to get my truck fixed and back to me the same day. More

Staff always very pleasant. Don't get grease, etc. on/in vehicle. Worked me in and got vehicle fixed in one afternoon. Don't get grease, etc. on/in vehicle. Worked me in and got vehicle fixed in one afternoon. More

very easy to work with and Mitch was able to explain the issues and handled them very well. Dropped the vehicle and was called when finished. Good folks to work with. issues and handled them very well. Dropped the vehicle and was called when finished. Good folks to work with. More

Great service department. I can always get my car serviced in a timely manner. The associates are helpful and willing to work with you. I can always get my car serviced in a timely manner. The associates are helpful and willing to work with you. More

I arrived about 15 minutes before my scheduled appointment for service. The Service Advisor came out a greeted me. He then placed a paper floormat and a plastic seat protector on the drivers sid appointment for service. The Service Advisor came out a greeted me. He then placed a paper floormat and a plastic seat protector on the drivers side. We went inside to the service desk and discussed what services our 2017 GMC Acadia required from 75,000 miles. He told me it only required an oil and filter change and tire rotation. I told him I would wait on the car. The service only took around 30-35 until the vehicle was ready. More

Appointment was easily made; associates were friendly and helpful; service was timely completed and fee was reasonable. Happy with the experience. helpful; service was timely completed and fee was reasonable. Happy with the experience. More

Service department is always helpful and great to work with. Thank you so much for keeping me running down the road! with. Thank you so much for keeping me running down the road! More

The service representative was great. They always go the extra mile in making sure you are more than completely satisfied. They always go the extra mile in making sure you are more than completely satisfied. More

Service is excellent. Very easy to do business with these folks. Always on time as promised. Very easy to do business with these folks. Always on time as promised. More