Back

Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews

2,544 Reviews of Lake Chevrolet - Service Center

Sort by
November 27, 2023

Excellent service and will definitely recommend to family, friends, and coworkers. Jose went above expectations for a great experience. More

by tnem414
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Dec 01, 2023 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. If you're ever in need of more help, please let us know!

November 27, 2023

It was my first experience Jose was great with assisting me very patient nice place will be back More

by shanon1012
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Dec 01, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We're looking forward to your next visit with us!

November 26, 2023

Choose not to comment yet as work is scheduled No thank you until after Tuesday More

by popppg
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Nov 28, 2023 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 24, 2023

When you want to spend the money to get your vehicle fixed properly by trusting a dealership and don't get the service you expect it's disheartening. I brought in my Chevy truck for my 4 wheel drive to More

by Hugo Stiglitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Martin
Jan 04, 2024 -

Lake Chevrolet responded

Thank you for taking the time to provide feedback about your recent experience at our dealership. We deeply regret that your visit did not meet your expectations. Understanding and addressing your concerns is crucial to us. Firstly, we apologize for any confusion or inconvenience caused by the additional service recommendations. Our team aims to ensure that all vehicles we service are in top condition, which sometimes leads to identifying potential issues. However, we understand that this may have been overwhelming and not aligned with your initial service request. Regarding the issue with your 4x4 and the subsequent diagnosis, we sincerely apologize for the lack of communication. It is our standard to keep our customers fully informed, especially if a new issue arises during or after the service. We failed to do this effectively in your case, and we are truly sorry for the distress this caused. We also understand your frustration regarding the assessment of your vehicle's condition. We respect the sentimental and monetary value of your truck, and it was never our intention to discredit its condition. Please rest assured that our intention was only to ensure your vehicle’s safety and reliability. We take your feedback seriously and will address it with our service team to prevent such occurrences in the future. Your trust in us is invaluable, and we are committed to restoring it. Please contact us at 414-281-5000 at your earliest convenience if you'd like to discuss this matter further. Thank you for allowing us to make things right.

November 22, 2023

Awesome customer service The waiting area is clean and beverages great. Nice and bright Sweet More

by Ckscrapper71
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 25, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 21, 2023

Excellent communication and top customer service, got the job done Will refer this dealership to family and friends More

by adamjamaleddin
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Nov 23, 2023 -

Lake Chevrolet responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2023

I love the lake dealership It's a great place to go when I need stuff for my car More

by kpc5sos
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Nov 23, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2023

Fast and friendly. Price is reasonable. Very willing to explain what's going on with my vehicle More

by ggmacksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Martin
Nov 23, 2023 -

Lake Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

November 19, 2023

They took care of my vehicle. They were very helpful. I am happy with the service received. More

by maryjoparbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony F in service
Nov 23, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2023

I have only the best things to say about Lake Chevrolet! All the staff who I had dealings with were great - kind, helpful, understanding. Jason Romans was especially helpful and knowledgeable. I'm very pl More

by scoutfinch6410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romans
Nov 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

...
44
...