Lake Chevrolet - Service Center

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! We sincerely value your business and look forward to your next visit!

Lake Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Lake Chevrolet responded

Thank you for taking the time to share your feedback, though we are disheartened to hear about your frustrating experience. Our goal is always to provide a well-organized and comfortable environment for our customers. Your comments regarding the organization and your irritation are concerning, and we take them seriously. Could you please provide more specific details about what aspects of your visit were unorganized or frustrating? This information will be invaluable in helping us understand where we need to improve. Regarding the survey, we apologize if it came across as inconvenient or unhelpful. We strive to make our feedback process as straightforward and valuable as possible, both for our customers and for us in gaining essential insights. If there are particular aspects of the survey that you found bothersome or unnecessary, we would be grateful to learn more so we can make necessary adjustments. We are committed to resolving any issues you faced and ensuring that your next experience with us is a positive one. If you're willing, we'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out to us directly at 414-281-5000. Your satisfaction is our priority, and we hope to have the opportunity to demonstrate our commitment to quality service and customer care

Lake Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Lake Chevrolet responded

Chevy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Lake Chevrolet responded

We're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lake Chevrolet responded

Priscila, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lake Chevrolet responded

Thank you for sharing your feedback regarding your experience with us. We are truly sorry to hear that you felt disappointed with the service you received. Understanding and rectifying these issues is important to us. Misrepresentation is never our intention, and we apologize if there was any confusion or misunderstanding in this regard. We strive to provide clear and accurate information to all our customers, and it seems we fell short in your case. Inconsistency in messaging can be frustrating, and it is a matter we take seriously. We are committed to improving our communication processes to ensure that our customers receive consistent and reliable information from all members of our team. We also acknowledge the significance of timely and effective follow-up. Your experience indicates that we need to review and enhance our follow-up procedures. Please know that your feedback provides valuable insights that will help us in making necessary improvements. Thank you again for your feedback.