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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,613 Reviews
Call Service Center (414) 281-5000

2,613 Reviews of Lake Chevrolet - Service Center

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February 08, 2024

Business as usual. Steve was professional, I just got bad news. Chevy find new roads. More

by Bezellaron
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 09, 2024 -

Lake Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Lake Chevrolet

February 08, 2024

Over all, clean and friendly Everything went well, it was fast and easy Thank you More

by carrie_anne_sexton
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Feb 09, 2024 -

Lake Chevrolet responded

Wow, your kind words took our breath away, Carrie! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Lake Chevrolet

February 06, 2024

I dropped my truck off and they got started right away. 3 hours later finished. More

by pallen_a0466
Recommend Dealer
Yes
Employees Worked With
Lucas England, Lucas England
Report | Print
Feb 07, 2024 -

Lake Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Lake Chevrolet

February 06, 2024

I never received warranty on parts and battery. Other wise ok. Little on the expensive side. More

by ruthdebauche65
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 07, 2024 -

Lake Chevrolet responded

Ruth, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your warrant. We hope to talk with you soon. Sincerely, The Team at Lake Chevrolet

February 05, 2024

They put my hubcap on wrong and did not tighten my lug nuts. And they for got to reset my oil percentage. Very bad service this time around More

by hymes_reggie
Recommend Dealer
No
Employees Worked With
Juliana Martin, Juliana Martin
Report | Print
Feb 22, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback about your recent experience with us. We sincerely apologize that your hubcap was installed incorrectly, the lug nuts weren't properly tightened, and the oil percentage indicator wasn't reset. This is not the level of service we strive to provide, and we understand how frustrating this must have been for you. We want to assure you that we take all feedback seriously and use it to improve our processes and service. We have already addressed these issues with our team to ensure they don't happen again. We are committed to providing a safe and reliable experience for all our customers. While we understand your disappointment, we hope you will give us another chance to demonstrate our commitment to quality service. Please don't hesitate to contact us directly at 414-817-3250 if you have any further concerns or would like to discuss this further. We value your business and appreciate you considering us again.

February 05, 2024

Very helpful Understanding and very good customer service Always keep me informed of how the process was going on More

by chicalatina59
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 06, 2024 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2024

Craig Pozarski took real good care of me, explained everything to me and got my vehicle back to me earlier than I thought. ! More

by marquas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Feb 06, 2024 -

Lake Chevrolet responded

Marquas, we are so glad we could take care of all of your needs at Lake Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Team at Lake Chevrolet

Feb 08, 2024 -

Lake Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 03, 2024

Exceptional service and professional assistance throughout the purchasing process. They did a great job of helping me get into the vehicle I wanted with a payment I can manage. More

by aaronmayo
Recommend Dealer
Yes
Employees Worked With
Cecilia and David
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Feb 05, 2024 -

Lake Chevrolet responded

We appreciate you taking the time to leave this review, Aaron! We are so glad that our team was able to assist in getting you into the vehicle you wanted. We’re looking forward to working with you again at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

Feb 08, 2024 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. Please don't hesitate to reach out to us if there's anything more we can do!

February 03, 2024

Performed oil change but did not wash vehicle. Paid with reward points. Performed oil change but did not wash vehicle. Was able to pay with Chevy rewards points. More

by christine_miget15
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 06, 2024 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 281-5000 when you have a chance. Thank you, and we look forward to hearing from you.

February 03, 2024

Got a valve stem replaced and tires balanced. They patched nail holes, and did a great job. More

by IFD
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
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Feb 03, 2024 -

IFD responded

I love the people and service dept here. Great dealership. They go out of there way to make people happy!

Feb 08, 2024 -

Lake Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

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