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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews

2,544 Reviews of Lake Chevrolet - Service Center

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January 31, 2024

This is the second time I have been serviced with lake Chevrolet and I have not been disappointed. It was clear, no hidden fees and pleasant servicers. Will be a customer again More

by riveraerika1210
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Feb 02, 2024 -

Lake Chevrolet responded

Erika, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Lake Chevrolet

Feb 03, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Lake Chevrolet, INC and we hope to see you again.

January 30, 2024

Excellent workmanship and quick service. Reasonable rates I am a man of very few words. More

by boverboard
Recommend Dealer
Yes
Feb 01, 2024 -

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 30, 2024

Had them balance tires and plug nails, they did a fine job! She said I needed a valve stem and they installed a new one thanks again! More

by IFD
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Feb 01, 2024 -

Lake Chevrolet responded

We are so glad we could take care of all of your needs at Lake Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Team at Lake Chevrolet

January 30, 2024

Everything went as planned. The plan was not complicated enough to require a longer explanation. More

by jzuvich
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
Feb 01, 2024 -

Lake Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Team at Lake Chevrolet

January 29, 2024

My advisor actually spoke to me and had conversation with me while I paid for my services. He was very pleasant and my services were done in a timely manner More

by leticia8985
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
Feb 01, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2024

I went to get an oil change at the dealership and was supposed to be an oil change plus the tire rotation. I told them to skip the tire rotation cause they couldn't find the wheel lock to it. And was hop More

by ALVARODELATORRE41
Recommend Dealer
No
Employees Worked With
Juliana Martin, Juliana Martin
Feb 05, 2024 -

Lake Chevrolet responded

Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconveniences you encountered during your visit with us. We regret any confusion regarding the wheel lock. Please note that the wheel lock is typically provided by the vehicle owner, and we rely on customers to provide it for wheel removal during services such as tire rotation. We understand the importance of clear communication, and we will work on ensuring that our customers are informed about this requirement to avoid any misunderstandings in the future. We appreciate your understanding and the opportunity to improve our processes. If there's anything specific you would like us to address or if you have further concerns, please don't hesitate to contact us directly. We value your business and are committed to providing you with the high-quality service you deserve. Thank you for your feedback, and we hope to have the chance to make amends in the future.

January 29, 2024

Steve is knowledgeable and helpful. Provided great communication and updates. Vehicle was fixed in a timely manner. More

by aj453016
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 01, 2024 -

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2024

Good customer service good communication. Kept in touch.price up front Would come back in the future. More

by blockshelley4
Recommend Dealer
Yes
Jan 31, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2024

Cameron was great! He communicated like he said he would. The problem was fixed and will definitely go back if anything else arrises. More

by tammy_77
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
Jan 30, 2024 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Excellent work excellent work, friendly, answered most questions servicio rapido, eficiente, amables recommended, patient and polite More

by Abril Castaneda
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Jan 26, 2024 -

Lake Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Abril. Sincerely, The Team at Lake Chevrolet

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