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2,609 Reviews of Lake Chevrolet - Service Center
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February 17, 2016
Courtesy Braeger is a very courteous dealership. However this courtesy can sometimes after a few years start to sound very mechanical. If there were one thin Braeger is a very courteous dealership. However this courtesy can sometimes after a few years start to sound very mechanical. If there were one thing I would tell them to work on is being more natural and friendly. Courteous does not equal friendly. Would also like to see a better way of having service department list all (not on receipt please) suggested, needed and urgent repairs please. Print on a separate paper from receipt (receipts get filed and forgotten) using colored inks. On each visit remind the customer about those urgent and needed repairs, do not push suggested. More
by AuroraNick
February 03, 2016
Genuinely informative and happy with my choice I originally went into Braeger to have my 09’ Chevy Cobalt repaired after learning the cost of the repairs that were needed I figured that it would be I originally went into Braeger to have my 09’ Chevy Cobalt repaired after learning the cost of the repairs that were needed I figured that it would be best to try and trade in the car to get something better and get out of a clearly bad loan from another dealership. I personally have had my own issues with the Chevy brand (also was never a 1st time owner) and really did not want to take a chance on another one. After speaking with several of the sales team members, mostly to complain at first. I was given so much information that I personal have never known with any of the cars I have every owned in the past nor have I ever experienced any dealership that was so attentive to me as a customer. I was happy that they took the time to not only listen to my concerns but also to provide me with valuable knowledge about the car buying process and things that I should genuinely look out for when making a purchase like this. I can admit I was not the sharpest crayon in the box, but I knew the bare basic questions to ask. It felt good not having someone trying to sell me something for the sake of making a sale. But that also wanted me to have the knowledge I needed to be a satisfied consumer even if I was not necessarily going to purchase through them. Well, long story short after thinking through my options for a few days I went back to Braeger and gave them an actual opportunity to “sale” me as a consumer of why I should go with the Chevy Brand. Let’s just say this was the best decision of my life and I am very happy with my 2015 Chevy Cruze. Braeger truly has some of the most caring staff that care about more than just making a sale but in building trust with the customer. More
by Ine_Abasi
Employees Worked With
Sterling, Bob Howard
February 03, 2016
Great place to buy a car. I have purchased six cars and have always felt like I got a great deal. The service center has always been great. I would recommend this dealership. I have purchased six cars and have always felt like I got a great deal. The service center has always been great. I would recommend this dealership. More
by Nicholab
Employees Worked With
Jim Schlicht, Chris Martin
February 03, 2016
Great dealership and great service Purchased three vehicles in the past 3 years from Braeger. They have a wonderful sales team and a great service department.No high pressure sales and Purchased three vehicles in the past 3 years from Braeger. They have a wonderful sales team and a great service department.No high pressure sales and always excellent service. More
by neal
February 02, 2016
experience at Breager Doug Voigt has been a great salesperson from the beginning. I wanted my Avalanche for a long time and he helped me get exactly what a wanted. He has Doug Voigt has been a great salesperson from the beginning. I wanted my Avalanche for a long time and he helped me get exactly what a wanted. He has always been there to answer any questions or concerns. More
by Tamara
March 05, 2015
recall i received a recall notice for my impala ignition fall of 2014, called and they said the part was on back order well its now 2015 and they just got m i received a recall notice for my impala ignition fall of 2014, called and they said the part was on back order well its now 2015 and they just got me in (3/4/15). Made an 8:30 am appointment, was told about an hour. Waited 2 hrs! Finally i asked what was up? Only to find out that my car was sitting back there! This place is a joke! More
by ffff
February 12, 2015
fantastic Chris was very helpful with getting our car back on the road. we brought it in on a Saturday and they were about ready to close but we could not drive Chris was very helpful with getting our car back on the road. we brought it in on a Saturday and they were about ready to close but we could not drive our car with a air leak in the front left tire so Chris gave us a loaner till he could get a new tire and replace it. He was very kind and I will definitely recommend Breager not only for repairs but for buying cars. We have been buying our cars from Doug Voigt for several years. Your staff has always treated my husband and I with total respect. More
by ftd3581
Employees Worked With
Doug Voigt,, Chris Martin
February 12, 2015
Very Satisfying I feel very welcomed when I bring my vehicle in for service. I usually seek out Leo Campechano to say hello and let him know my needs, if any, becaus I feel very welcomed when I bring my vehicle in for service. I usually seek out Leo Campechano to say hello and let him know my needs, if any, because he is willing to listen to me. I can relate to him because he speaks my home language. I also ask for Craig P. in the service dept. He is very friendly and is always extremely helpful. I have purchased three vehicles from Braeger since 2001. More
by La Negra
February 10, 2015
Great Service!! Had a very easy and nice and purchase. Leo laid it all out and helped me through the whole process. And now any time in need any help i can count on h Had a very easy and nice and purchase. Leo laid it all out and helped me through the whole process. And now any time in need any help i can count on him to help me out. More
by alvagdesign
Employees Worked With
Leo Campechano
February 09, 2015
Body Work I was in a car accident that was pretty significant. The whole back end had to be replaced. The dealer dealt with everything for me, from helping me w I was in a car accident that was pretty significant. The whole back end had to be replaced. The dealer dealt with everything for me, from helping me with the rental. The time frame of completion was as promised, they washed and waxed my car. More
by packer_fan
Employees Worked With
Fred, Manny Torres
