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2,486 Reviews of Lake Chevrolet - Service Center
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December 13, 2013
My family has been going to this dealership for service for years now. We have had wonderful service! Scott has always gone out of his way to take the time and explain what is wrong with our car and find t for years now. We have had wonderful service! Scott has always gone out of his way to take the time and explain what is wrong with our car and find the best avenues to repair it. We will continue to use Braeger Cheverolet in the future! More
by rlmiceli
Employees Worked With
Scott Hansen
December 12, 2013
Can get me in around my sch. Will drop me off at work or home when needed.. I just had a flat tire I dropped the tire off on my way to work Scott saw me pull up he came outside and got the tire out for me. home when needed.. I just had a flat tire I dropped the tire off on my way to work Scott saw me pull up he came outside and got the tire out for me. Once I was off work it was ready to pick up...so helpful., Thank you Guys More
by Brendas81
December 12, 2013
I normally don't write reviews however the level of help and customer service I received was phenomenal. I was out of town on vacation and started having some engine problems so I brought my SUV in and help and customer service I received was phenomenal. I was out of town on vacation and started having some engine problems so I brought my SUV in and all do the staff was eager to help and beyond friendly. I was greeted immediately and was directed where I should go. When I reached service again, more friendly people. I was a bit nervous that I wasn't going to make it to my vacation spot on time and the service manager Scott H. assured me that they would get it done on time. Knowing how long these issues can take and the possibility that more things could be wrong I wasn't very hopeful. However, I was so wrong! They finished my SUV well before the quoted time and they didn't leave my SUV a mess. Overall, this was the best service experience I've ever had, I feel like Scott and his staff went above and beyond to help me and get me on my way! You guys rock! More
by Somegirl86
Employees Worked With
Rosalie Hodits, Scott Hansen
January 13, 2013
I came in with a issue with my traction control system in a used BMW I purchased from you guys. The warranty I have allowed a $50 deductible if I came to you guys to get it fixed. It would have been $100 ded a used BMW I purchased from you guys. The warranty I have allowed a $50 deductible if I came to you guys to get it fixed. It would have been $100 deductible if I took it somewhere else. The shop didn't have the correct scanner so Craig allowed me to bring it in and he would out source it so I would still only have to pay the $50 deductible. It turned out that there was actually nothing wrong with the traction control system at all. I was just not using it correctly. Craig took the time to look up the traction control system and properly educate me on how to use it. He was very professional through out this whole process and never once got upset with me. Not only that he didn't charge me for the time or the rental that was used in the process of this event, and I got my car back in one day! I am very impressed with Craig and this dealership. I will definitely be returning when it is time to purchase my next car. More
by jnelsonxg350
Employees Worked With
April 27, 2012
I had been putting off a front end alignment and tire rotation on my truck, a Ford F350 dually diesel. My experience has been that any type of repair on this vehicle is expensive because it is BIG and ha rotation on my truck, a Ford F350 dually diesel. My experience has been that any type of repair on this vehicle is expensive because it is BIG and hard to work on. I made an appointment at Braeger Ford for this work, but when I brought it in, they said it was too big for them to handle, and they sent me across the street to Braeger Chevy. Scott Hansen took me in right away and said he thought they could handle it. The alignment was tough because it hadn't been done in a long time if ever. There was an extra charge for labor, but it was very minimal, and the charge for the tire rotation was very small for what they did. Scott was helpful, personable, knowledgable, and saved me some money. I would not hesitate to recommend that others see Scott for service or repairs. More
by klorum
Employees Worked With
Scott Hansen
March 20, 2012
When I called to schedule to bring my car in to be looked at Scott was very friendly and helpful. When I came to drop of my car the next morning he greeted me right away and made me feel very comfortable. at Scott was very friendly and helpful. When I came to drop of my car the next morning he greeted me right away and made me feel very comfortable. When I picked up my car that afternoon, I was impressed how Scott explained what exactly was fixed in a way I could understand it. He also helped me understand my current warrantee on the car which I had not truly understood when I purchased it. I felt he was looking out for my best interest. More
by annmarie12
Employees Worked With
Scott Hansen
February 27, 2012
I happened to be late for my appointment as I nearly forgot about it. Despite this, I was promptly taken care of when I arrived and my car was serviced immediately. As a courtesy to me they washed it as forgot about it. Despite this, I was promptly taken care of when I arrived and my car was serviced immediately. As a courtesy to me they washed it as it was pretty bad from road salt. I have always had a lot of faith in working with Scott. I feel like I am always getting a straight story from him and trust in his competence. More
by mhaley54
Employees Worked With
Scott Hansen, Scott Hansen
January 31, 2012
Roman takes great care of me, keeps my old van humming and tells me when I really need to get something fixed now or can let it ride a while longer. He cares about the cost as much as I do. Work is alway and tells me when I really need to get something fixed now or can let it ride a while longer. He cares about the cost as much as I do. Work is always done quickly and he follows up if I have a problem. More
by peterson.terese
Employees Worked With
Roman Tylman
June 07, 2011
My family will be going on a vacation in july. Seven of us will be driving from Wisconsin to Southern California. There will be 3 generations of my family all together so I want to make sure my Venture is us will be driving from Wisconsin to Southern California. There will be 3 generations of my family all together so I want to make sure my Venture is totally ready for the trip.I do as much maintainance by myself, but somethings are best left for the pros. I changed the front 3 spark plugs and wires, but the rear ones are a real treat. Scott said no problem, the mechanics changed the rear plugs and wires, changed the fuel filter, did a 2 wheel alignment, and checked out my rear brakes.I called around 3 other dealers before coming here and Braegers price was the same or cheaper than the others. What made me choose Braeger was Scotts friendly and easy to talk to personality. He listened to my needs and met them with my 100% satisfaction.All the Techs that worked on my vehicle hustled to get me on my way.I was in and out in about an hour and a half.I have waited that long to get my vehicle in at other dealerships despite having an appointment! I will be telling others to try them. More
by dlt429
Employees Worked With
Scott Hansen, Scott Hansen
