Lake Chevrolet - Service Center

Service department Always have a great experience with the service department. Scott Hansen is the best service advisor & the techs do great work. Keep up the incredible Always have a great experience with the service department. Scott Hansen is the best service advisor & the techs do great work. Keep up the incredible work Braeger Chevrolet! More

Customer service Excellent place to buy a vehicle, but I had a bad experience recently with one of the service rep's. He was rude and unprofessional. Had to make a cal Excellent place to buy a vehicle, but I had a bad experience recently with one of the service rep's. He was rude and unprofessional. Had to make a call to check with my wife on a needed $100 repair that was found. He said to me to "hurry up because I have a tech waiting". Told him to forget and that I will take my vehicle elsewhere. Will be back to buy my next vehicle when my Equinox runs it's course, but I will take my current vehicle elsewhere for service. More

service on Chevrolet equinox 2012 very good service provided by Joel Turner. Kind and answered all my questions. He helped me as soon as I walked in. He also explained the situation of very good service provided by Joel Turner. Kind and answered all my questions. He helped me as soon as I walked in. He also explained the situation of my car very clearly. More

Brought my truck in to have the tires rotated. After washing my truck I noticed all of the wheels were scratched beyond d repair. I am not happy with your service department. My truck is new After washing my truck I noticed all of the wheels were scratched beyond d repair. I am not happy with your service department. My truck is new More

Excellent customer service Service staff is very friendly Very clean facility great staff and a pleasant work environment my vehicle was in and out of service ahead of the est Service staff is very friendly Very clean facility great staff and a pleasant work environment my vehicle was in and out of service ahead of the estimated time that was quoted More

Wiper problem Wipers kept running along w/washer pump. Diagnosed as wiper transmission problem. Had to go back because they didn't have part onhand. It was in Chica Wipers kept running along w/washer pump. Diagnosed as wiper transmission problem. Had to go back because they didn't have part onhand. It was in Chicago. More

$100 to break my fog light... thanks for nothing jerks Your quotes are constantly way over priced for the work you do... I think it’s ridiculous you charge $100 to assess problems. And this time you guys Your quotes are constantly way over priced for the work you do... I think it’s ridiculous you charge $100 to assess problems. And this time you guys broke my fog light & refused to fix it. Was told, “it’s old” & “that stuff happens” Unacceptable More

Very Satisfied I had no difficulty in setting up my appointment. When I called Braeger, I got the service department —not some person whose job is solely to schedule I had no difficulty in setting up my appointment. When I called Braeger, I got the service department —not some person whose job is solely to schedule an appointment, and knows nothing about automotive services. When I brought in my car, I was received well, and my car was serviced in the specified time: oil change, tire rotation, and multipoint inspection. The price was very reasonable too. I’m very satisfied, and will bring my Pontiac G6-GTP back for my future vehicle maintenance. For the other dealership who’ll remain nameless — cough, cough, John-Paul, cough, cough — they’ll never ever touch my car again. More

Always Outstanding Service I am driving my third Blazer or Trailblazer all bought and serviced at Braeger. My latest is 8 years old and has 135,000 miles. Given that I am I am driving my third Blazer or Trailblazer all bought and serviced at Braeger. My latest is 8 years old and has 135,000 miles. Given that I am driving an older, high-mileage vehicle, periodic service is a necessity. The service I received at Braeger this visit was outstanding as it always is! I highly recommend this dealership and my service advisor, Craig. More

Great Customer Service Went in to get the brakes looked at. Customer service was outstanding. John Webler in the customer service department exceeded all of our expectations Went in to get the brakes looked at. Customer service was outstanding. John Webler in the customer service department exceeded all of our expectations! Quality of work was excellent. More