Lake Chevrolet - Service Center

My car stopped had no power. The technicians worked to find the problem until the could duplicate my car’s failure. It was resolved. I did ask for an oil cihange in addition a The technicians worked to find the problem until the could duplicate my car’s failure. It was resolved. I did ask for an oil cihange in addition and that was never performed so that was disappointing. More

Great No issues great service. Came in for oil change. They took me to my job and picked me up with no probs. Everyone did a great job No issues great service. Came in for oil change. They took me to my job and picked me up with no probs. Everyone did a great job More

Simple, fast, friendly Joel is an amazing person to work with. He always make everything go very smooth. I always call him for any of my needs and I appreciate his prompt he Joel is an amazing person to work with. He always make everything go very smooth. I always call him for any of my needs and I appreciate his prompt help! More

I felt they should have fought for me and they didn't I was in for a repair on a tailight. Cool guys took care of my transportation to work, offered me a drink, etc. Due to a bad seal the tailight got I was in for a repair on a tailight. Cool guys took care of my transportation to work, offered me a drink, etc. Due to a bad seal the tailight got very dusty, corroded the light socket, and needed replacement. An 11.00 socket for a standard 3157 replacement bulb turned into 350.00. I get it.....if you get your repairs done at a dealership, you are ALWAYS going to pay so much more. Everyone knows that I assume. If you were not aware, you should shop for repair services elsewhere if you care about money. That goes for any dealer service department, not just this one. Anyhow - Here is where I feel this service department should have fought for me. I paid for the extended warranty - platinum package. Paid big dollars for it. This is the package that the finance guy tries so hard to sell you on when you are wrapping up your sale, and it adds 10, 20, 40, or 50 dollars to your payment. Well when it comes time to use that insurance, you are completely on your own without a service department to back you up. The 3rd party warranty company is going to find every red tape in the world to avoid paying. The service department will not go to bat for you. I don't expect a lot from people but when they know that they(dealerships) push a bad product like this warranty, as men, they should stand behind it or at least fight for us. There was none of that going on, not even little girl slapping with the warranty company. They literally just take it. In conclusion, I hope this reaches a few people who consider buying the extended warranties or dent coverages. Just say no - trust me ! More

Fast and friendly Everybody was very helpful, fast and friendly. My service went fast and the sale was smooth. I love my equinox and get many compliments on it!! Everybody was very helpful, fast and friendly. My service went fast and the sale was smooth. I love my equinox and get many compliments on it!! More

Great service, treats you like family. Have bought my last 7 cars from Braeger, and will continue to do so, The service department team treats you like family, so family keep getting togeth Have bought my last 7 cars from Braeger, and will continue to do so, The service department team treats you like family, so family keep getting together. More

Sales/ service experience Bought my car in September, the salesman was no nonsense. I went in with an idea of what I wanted, he didn’t try to sell me something I didn’t want. I Bought my car in September, the salesman was no nonsense. I went in with an idea of what I wanted, he didn’t try to sell me something I didn’t want. I have been back twice for oil changes. Again, no non sense, and no trying to sell you things you didn’t need. Everyone is always friendly. More

Oil change I was early for my appointment. Dealer was able to get me in early for oil change. I alway schedule service with Steve. I like working with him beca I was early for my appointment. Dealer was able to get me in early for oil change. I alway schedule service with Steve. I like working with him because I does good job working me into the service schedule that works for me.. he is alway very customer focused. Very responsive and trust he is looking out for my best interest. More

Fast Service Received the promised services at a reasonable price. Car was ready for pickup even earlier than promised. Staff was friendly and knowledgeable. Thank Received the promised services at a reasonable price. Car was ready for pickup even earlier than promised. Staff was friendly and knowledgeable. Thank you for your help! More