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2,494 Reviews of Lake Chevrolet - Service Center
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August 01, 2018
Braeger is best! We are completely satisfied with Braeger. Everyone there is courteous and friendly. Steve in the Service dept is very helpful and never lets us leave We are completely satisfied with Braeger. Everyone there is courteous and friendly. Steve in the Service dept is very helpful and never lets us leave without a smile on our face! We have become loyal customers and we highly recommend Braeger! More
by Bundy’s
July 31, 2018
Unprofessional Had a recall card for parts on my car . They took my car in and told me about 2 hours to get the ignition switch done... it’s been over 2 hours . Noth Had a recall card for parts on my car . They took my car in and told me about 2 hours to get the ignition switch done... it’s been over 2 hours . Nothing looks like was done to the car nor did I leave with a price of paper showing what I got done. And when I made the appointment they said they would do an oil change.. never got done. I feel like I wasted my time there . Really upset customer. More
by Emallas1025
Employees Worked With
Not sure of the name never got one
July 31, 2018
Customer Service Done Right When my vehicle unexpectedly (and inconveniently) died, I called Braeger because they are certified GMC mechanics. That gave me a level of confidence When my vehicle unexpectedly (and inconveniently) died, I called Braeger because they are certified GMC mechanics. That gave me a level of confidence in their workmanship. I spoke with the Director of Fleet Operations and told him what I suspected the trouble was. He was very friendly and reassuring. I rode with the tow truck and dropped off the vehicle. A shuttle was arranged to take me to work. He called to let me know what the repair was to be and the pricing. He patiently and pleasantly answered every question I had. They called when the work was completed that same day. A shuttle back to the dealership was available. The Shuttle Driver Gregory was very personable. The paperwork for billing was ready when I got there. But Glenn noticed an error on the invoice (in my favor) and corrected it right away. That’s some commendable ethics right there. I would recommend this facility for maintenance and repair. It was an enjoyable experience for what could have been an aggravating one. More
by Saturn Princess
Employees Worked With
Gregory the shuttle driver, Glen Lewis
July 30, 2018
Helpful The team was very helpful. The repairs took longer than planned. But they kept me notified with updates. I was very happy with the repairs. The team was very helpful. The repairs took longer than planned. But they kept me notified with updates. I was very happy with the repairs. More
by Sandra
Employees Worked With
Andy and collette in body services
July 28, 2018
auto collision repair Chevrolet Traverse was in an accident that required both exterior work as well as mechanical work. The estimate reviewed all of the individual parts s Chevrolet Traverse was in an accident that required both exterior work as well as mechanical work. The estimate reviewed all of the individual parts supplied as well as the labor. The completed job also listed everything that actually was done. The quality of the work was great looking showroom ready. The mechanical work had warranty included. When I picked up my vehicle I had to drive back home, an 80 mile trip, both city and interstate, it drove like new. It has a 12,000 mile or 1 year warranty on mechanical work.. More
by Painter
Employees Worked With
I forgot the gentleman’s name that checked me out, but he was very curtious and explained paper work
July 28, 2018
Quick oil change We were home for a short time in between trips and needed to get the oil changed on our vehicle. I was in and out in less than 25 minutes. We were home for a short time in between trips and needed to get the oil changed on our vehicle. I was in and out in less than 25 minutes. More
by Bigshosh
Employees Worked With
Glen Lewis
July 27, 2018
Routine maintenance My visit was everything I expected. I was greeted when I drove in. The work was completed thoroughly and on time. They met my expectations in every wa My visit was everything I expected. I was greeted when I drove in. The work was completed thoroughly and on time. They met my expectations in every way possible. More
by KevinKaz
Employees Worked With
Steven Thomas
July 27, 2018
Silverado oil check engine light They were very professional and thorough in all phases of their work and communication. It was my first experience with Braeger. I will definitely b They were very professional and thorough in all phases of their work and communication. It was my first experience with Braeger. I will definitely be back and will let others know. More
by Fritz
Employees Worked With
Glen Lewis
July 25, 2018
Customer satisfaction guaranteed I am always pleased with the service I get at Braeger Chevrolet on South 27th. Everyone there is very friendly, professional and respectful. I would d I am always pleased with the service I get at Braeger Chevrolet on South 27th. Everyone there is very friendly, professional and respectful. I would definitely recommend this dealership to friends and family in the future. More
by Icm2000
July 24, 2018
Routine oil change Love Braeger! Always a good experience! All of the employees that I ever deal with are always so personable. I would recommend them to anyone! Love Braeger! Always a good experience! All of the employees that I ever deal with are always so personable. I would recommend them to anyone! More
by meganann829
Employees Worked With
Scott Hansen, Steven Thomas
