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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,544 Reviews

2,544 Reviews of Lake Chevrolet - Service Center

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December 27, 2018

Friendly service The service was top notch, the service rep was polite and made us feel at home. Highly recommend it to everyone who visits them for any type of servic More

by O.DELEON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
December 20, 2018

Service dept experience was excellent Braeger Chevy all around services are outstanding and highly recommend them for any of their services a Chevy customer would want. Either sales or se More

by gonhntncom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2018

Terrible I would not recommend bringing your vehicle here for service. My truck had greasy paw prints all over it after an oil change, I told them no tire rota More

by STEWART.LAURE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen Lewis
Feb 07, 2019 -

Lake Chevrolet responded

Oh no. We do not want anyone to have an experience like this. If there is a dent that wasn't there please let us know and we can pull up camera footage. If it did happen here we will get it taken care of. We did not hear any of this when you picked up your vehicle and we certainly would have addressed it. Please let us know and we can look into these items. This is not the way we typically conduct our service center.

December 19, 2018

Very satisfied with the service and the advisor was very friendly and knowledgeable. Bought the car from Jim Fumo who was also very personable and knowledgeable More

by tmort129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fumo
December 18, 2018

Service Center Our experience at Braeger never disappoints!! For years sales representative Glen Lewis has continually gone above and beyond to service our account. More

by Ken@ spectrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Voigt, Tony Kossow, Glen Lewis
December 17, 2018

Horrible Very poor professionalism at the service center with service advisers calling customers "buddy". The job also went very bad. The service center did More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel
December 17, 2018

Good service This is the second time I came to them and they were amazing . They got done with the car faster this time but everything was good. Thank you More

by Lisaho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ebby Bobadilla, Glen Lewis, Steven Thomas, Pedro Galvan
December 17, 2018

It took awhile but it was quite busy Just the length of time but the over all experience was outstanding when i brought my vehicle in it got real busy so we had to wait it out More

by STOLOWSKIPATRICK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Howard, Scott Koski
December 17, 2018

I trust this GM dealer to do my service & repairs. I like Braeger. They are always able to get me in. They are eager to help and keep me updated on the progress. I trust their work with GM products. It More

by Willard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fuller
December 16, 2018

Expected better Took my car in for body work. Service Rep seemed uninterested. Was told once done breaking down they’d call me with update. Never called. For any and More

by Hpycow
Recommend Dealer
No
Employees Worked With
Don’t remember who I dealt with
Feb 07, 2019 -

Lake Chevrolet responded

Super sorry about this. Our body shop can sometimes get an influx of repairs and it is certainly is not an excuse for lack of communication. Thank you for letting us know so we know what to improve on. Again, sorry you experienced this.

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