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Lake Chevrolet - Service Center

Milwaukee, WI

4.4
2,495 Reviews

2,497 Reviews of Lake Chevrolet - Service Center

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November 17, 2018

worst oil change ever oil leaked from the shroud under the engine when I got home. now theres a big oil stain on my used to be clean driveway. worst oil change ever. from n More

by SWPOPP
Recommend Dealer
No
Employees Worked With
none of the above
November 16, 2018

No nonsense service I've always avoided getting service at dealerships because I was worried they would rip me off. Braeger changed my mind on that, and it was because of More

by grrrly10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Lewis, Steven Thomas
November 16, 2018

OilChange and tire rotation Staff is very friendly and very informative. I was in and out in less than 45 minutes. I would Highly recommended serving your car at Braeger. More

by moor6273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Burazin, Steven Thomas
November 16, 2018

Fast, friendly, trustworthy. I brought in vehicle for routine maintenance. We've been buying and servicing our vehicles here for years. Always good service. We went to another d More

by Another Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Lewis
November 16, 2018

Routine maintenance Great experience. Efficient and free. Lol. Craig was awesome. Washed my car, got me scheduled when needed, especially because I had my 2 year old gra More

by kcnurse66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Service appointment My car was serviced at the appointed time and did not have to wait long for service to be completed. I will be back for next oil change. More

by glo2617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Campechano, Bob Howard
November 16, 2018

Speedy and Helpful I arrived a little early to my scheduled oil change and the service representative I was assigned with was busy, so another gentleman helped me check More

by Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
November 08, 2018

Good service. Great service.just what you looking for . Very fast for maintenance service and the guys always with a smile. Thanks guys!!! I will go back for my nex More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
October 28, 2018

Quarterly check-up Good service, polite and courteous. Service staff checked to make sure my visit met my questions and needs, came back with comments and suggestions. F More

by Larrbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Enders, Leo Campechano, Michael Fuller
October 28, 2018

Wasn't happy Because the service person that I had. I told him that in a program that i pay monthly to help pay for my work on my vehicle first thing that came out More

by Gerardo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not going to say who it is I'm not that type of person but they shouldn't be that way
Nov 19, 2018 -

Lake Chevrolet responded

It sounds like you are describing an Extended Service Contract on your vehicle. We deal with those on a daily basis. I'm sorry this wasn't handled appropriately, I tried doing a little research so I could talk to the Service Advisor you dealt with, but since we are not given any information on reviews, it's hard for me to track down and remedy the issue. Would you be willing to discuss this issue privately and let me know who you dealt with so we can make sure this doesn't happen in the future?

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