Lake Chevrolet - Service Center

Friendly and knowledgeable Service Advisor Our recent and first visit to Braeger Chevrolet left us quite impressed. We have a new Colorado and our first service experience was with a competitor Our recent and first visit to Braeger Chevrolet left us quite impressed. We have a new Colorado and our first service experience was with a competitor that left us wanting. I believe Steve was our advisor at Braeger and couldn’t have left us with a more positive customer service impression. He quickly formed a bond with us and made sure our simple service went well. Steve was also helpful in arranging a more extensive warranty work visit in the near future. Overall very pleased! More

EXCELLENT SCHEDULING APPOINTMENT ON LINE WAS VERY EASY, AS THIS WAS THE FIRST TIME I TRIED THIS, AND WAS WELL PLEASED. WORK WAS QUICKLY COMPLETED AND VERY EFF SCHEDULING APPOINTMENT ON LINE WAS VERY EASY, AS THIS WAS THE FIRST TIME I TRIED THIS, AND WAS WELL PLEASED. WORK WAS QUICKLY COMPLETED AND VERY EFFICIENT. More

I needed some things taken care of I called Craig he got me in. My issue it was taken care of in a timely manner thank you Craig me in. My issue it was taken care of in a timely manner thank you Craig More

Good warranty work I took my 2010 Chevy traverse in for front end service. Job well done, however, no one bothered to replace the phone charger cover in the front seat I took my 2010 Chevy traverse in for front end service. Job well done, however, no one bothered to replace the phone charger cover in the front seat as requested, nor did they bother to check the engin noise I complained about. I have the extended warranty for a reason, which I was glad I got, but not so much on the other hand. I requested body work, a dented plastic bumper and the wheel well / mud flap is cracked. And there was a giant scrape on the front ps fender. They gave me an estimate of 1700.00 or so. I went back to talk to the body shop folks, I realized that they gave me somebody else’s quote. The manager buffed out the scrape, which they should have done for free anyway the first time, especially since I bought the vehicle from them in 2016. More

Fast, friendly oil change It is always a pleasure to visit the service department at Braeger Chevrolet. The people are always friendly and willing to answer questions. They alw It is always a pleasure to visit the service department at Braeger Chevrolet. The people are always friendly and willing to answer questions. They always compliment me on !y choice of vehicle. Service was efficient and moderately priced. I will continue to use their service department. More

Fox News and annoying salesmen Overall, the service work was top notch. No complaints there. But the waiting room features Fox News playing at ear splitting volume. Even if you want Overall, the service work was top notch. No complaints there. But the waiting room features Fox News playing at ear splitting volume. Even if you wanted to tune out you couldn’t. When I was finally alone in the waiting room I looked for a remote to try to change channels to something less offensive (try a cooking show that won’t strongly irritate 60% of your customers) but it was no where to be found. So I tried to do some work despite it all and that’s when the salesman approached me and asked me if I was in the mood for a great deal. I told him “no thank you” politely. He wouldn’t quit. He started asking me what kind of car I had, where I bought it, and why I didn’t buy it from Braeger. Again, I was trying to do some work which should have been apparent so I kept my answers brief. He kept going - what would it take to get my business next time, when will you be interested in a trade... stop!!!! He finally left after 5-10 minutes of that. Very unwelcome. More

Great service as usual. I love coming here, straight to the point and done. Joel got me in and out. I never have any issues when I come to Braeger. I recommend to everyone. I love coming here, straight to the point and done. Joel got me in and out. I never have any issues when I come to Braeger. I recommend to everyone. More

I love great customer service and braeger Chevrolet delivered. Clean , warm garage to pull right into and friendly service techs made the experience a pleasure. and braeger Chevrolet delivered. Clean , warm garage to pull right into and friendly service techs made the experience a pleasure. More

Oil change I like the customer lounge. Took about 45 minutes for my oil change, not a bad wait. John Webler could have been a bit more friendly when I arrived. I I like the customer lounge. Took about 45 minutes for my oil change, not a bad wait. John Webler could have been a bit more friendly when I arrived. I asked if my oil change was covered in full, and he says yes, that’s why there is a zero with a line thru it , one the paper I was signing. Now I felt that was a condescending comment. He simply could have said yes, it’s covered. No need to make rude comments. More