Lake Chevrolet - Service Center

One person doing all the work I would give all the stars because I love going to this place for service. But when I went there recently I was not happy with the person that didn’t I would give all the stars because I love going to this place for service. But when I went there recently I was not happy with the person that didn’t take care of me initially. I was helped by Steven. He seemed to be doing all of the work. Nice guy great customer service. After a little while I moved to the chairs in the service center to get away from the Fox News channel in the waiting room. I saw my truck get pulled out and the guy bring the keys in. They sat by Steven while he was helping two other people. I decided to wait for him to be done. While it was taking longer than normal I went to the guy who was doing NOTHING! At his desk he asked who helped me, he said that he would be with me shortly. I was very confused because he was doing. NOTHING! But on his cell phone. I was not happy at all, Steven seeing this he gave me my keys so I could go. i asked for a receipt he said I’ll have to wait a couple mins. I decided to and told him thank you and went on my way. I don’t normally leave reviews but after working in customer service for 14years I was not happy. With what happened. I knew if I said something to a manager nothing would have happened. More

Long wait , felt rep could have explained what they checked and suggested a plan of maintenance.It was just wham bam gimme the money man. , felt rep could have explained what they checked and suggested a plan of maintenance.It was just wham bam gimme the money man. More

Quick, friendly service at a fair price. Friendly service advisors who take the extra step to make sure the repairs are done on time the first time. At a far price. And follow up to make sure Friendly service advisors who take the extra step to make sure the repairs are done on time the first time. At a far price. And follow up to make sure you are satisfied. More

Excellent When I call for service no hassle no problem made my appointment got to my appointment was taken care of. Excellent experience recommend getting servi When I call for service no hassle no problem made my appointment got to my appointment was taken care of. Excellent experience recommend getting service done at Braeger Chevrolet More

mala esperiencia e tenido muy malo servicio fui por algunos problemas y nosupiero solucionarlo y ustedes quieren reparar algo que ya no funciona pudiendolo solicionar e tenido muy malo servicio fui por algunos problemas y nosupiero solucionarlo y ustedes quieren reparar algo que ya no funciona pudiendolo solicionar antes la mala esperiensio es mi punto de cista More

Andy is the best After being in a car accident and having so many worries not once was I worried about my car. Andy put my mind at ease he always returned my calls and After being in a car accident and having so many worries not once was I worried about my car. Andy put my mind at ease he always returned my calls and explained things well to where a person clueless about cars understood. I felt like my car was in good hands. More

Stressful, disappointed, time wasting. They can’t find the problem on my truck’s suspension and it has been very stressful to me. The dealer has replaced more than 3 parts already and still They can’t find the problem on my truck’s suspension and it has been very stressful to me. The dealer has replaced more than 3 parts already and still hear a rattle noice like something is broken and it’s coming from the same side where i’ve been telling Mr. Thomas. I’ve always thought that if you take your vehicle to the fealer they should be able to fix whatever the problem is since it’s the dealer but apparently i was wrong. I has been already 2 months and my truck is still unfixed. Thanks More

Awesome Braeger is awesome I would recommend them to everyone!! They did awesome job on my vehicle. Also, I was their early and they got me in early. Braeger is awesome I would recommend them to everyone!! They did awesome job on my vehicle. Also, I was their early and they got me in early. More

Awesome service The service was awesome, they really take great care of their customers. Had to have vehicle towed to their service department. They found the issue The service was awesome, they really take great care of their customers. Had to have vehicle towed to their service department. They found the issue, called us and explained it. And had us back on the road in a day. Extremely happy with their entire service department and the service advisor Joel Turner. More