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Laird Noller Hyundai - Service Center

Lawrence, KS

4.3
15 Reviews
Call Service Center (785) 838-2327

15 Reviews of Laird Noller Hyundai - Service Center

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February 14, 2024

I was glad to get my oil changed. The SUV ran well in snow storm coming from KC this morning. Daniel was friendly and appeared to be new to the dealership and the history of my contra More

by beelou52
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
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February 06, 2024

Unable to diagnose problem. I left with my car took it on the bypass and experienced the same issue. I honestly don't think anyone actually drove it. More

by Stephanie.swan
Recommend Dealer
No
Employees Worked With
Shawn
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Feb 08, 2024 -

Laird Noller Hyundai responded

We apologize for the inconvenience and frustration you experienced with our service. Our team always aims to accurately diagnose and address issues, and we regret falling short of your expectations. Your feedback is valuable, and we'll use it to improve our processes. Please call and speak with the service manager, Josh Hoke, to discuss getting your vehicle back in to try and replicate the issue and work towards a resolution. We appreciate your understanding and the opportunity to serve you better.

February 02, 2024

They completed the work quickly and did an excellent job. Great customer service! I'll be back! More

by mimitorrence
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
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Feb 03, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were pleased with the quick and excellent service our team provided. Customer satisfaction is our priority, and we're delighted that you plan to return. If there's anything else we can assist you with in the future or if you have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again. Safe travels until your next visit!

January 30, 2024

It was a great experience. The service staff were helpful and informative. The service was prompt and I felt I got value. More

by anne.baughman
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jan 30, 2024 -

Laird Noller Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that our service staff was helpful and informative. Providing prompt service and ensuring you feel you've received value is always our goal. We look forward to serving you again!

January 26, 2024

Quick and efficient. The gentleman who drove the shuttle was very nice. The shuttle driver was friendly and a good driver. More

by aralstin
Recommend Dealer
Yes
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Jan 26, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to leave us a positive review! We're pleased to hear that your experience was quick and efficient. It's great to know that our shuttle service, and particularly our driver, made your visit even more enjoyable. We appreciate your kind words and look forward to serving you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out. Safe travels, and thanks for choosing us!

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