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Laird Noller Hyundai

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.7
77 Reviews
Laird Noller Lawrence Hyundai, is a part of the Laird Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 77 reviews

January 18, 2024

Service at the Laird Noller Hyundai service center is excellent! I am sorry the Hyundai corporation cannot see their way clear to pay for a new engine, since the oil overconsumption is a known issue, bu More

by bluebird2
Recommend Dealer
Yes
Employees Worked With
Shawn Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Laird Noller Hyundai responded

Thank you so much for taking the time to share your positive experience with the service at Laird Noller Hyundai! We're thrilled to hear that you've had excellent service at our service center, and we appreciate your kind words about our team in Lawrence, Kansas. We understand your frustration regarding the Hyundai corporation's stance on the known oil overconsumption issue. While we can't control corporate decisions, we are grateful for your understanding and continued support. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out. We truly value your loyalty and look forward to serving you in the future.

Helpful
January 11, 2024

I am very pleased with the dealership, however, I am totally dis pleased with Hyundai Corporation overall. This was our 2nd Hyundai that we purchased thru Laird Noller and the Santa Fe was a total bust More

by DDMMPAGE
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a repeat customer, and we're genuinely sorry to hear about the challenges you've faced with your Hyundai Santa Fe. We truly appreciate your kind words about our team and our dealership! We're thrilled to hear of your satisfaction with us as a dealership. We understand the frustration and inconvenience this situation has caused, and we empathize with your disappointment. Please know that we are here for all your automotive needs. If there is anything we can do, maybe trade you out and into something else, we would be happy to help! Thank you again for your loyalty and your business!

Helpful
January 11, 2024

They did what they said they would do. The task was done in a timely manner. More

by tomoberzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your positive feedback with us! We're delighted to hear that we were able to meet your expectations and that the task was completed in a timely manner. Providing excellent service is our priority, and we're grateful for your acknowledgment. We value your feedback and appreciate your trust in our services.

Helpful
January 10, 2024

THis was a fast, professional, and comfortingly easy transaction to get a new vehicle. Highly Impressed! More

by nealrbaughman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy Lutze, Louis Elliott
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Jan 10, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that your vehicle transaction was fast, professional, and easy, providing you with a high level of satisfaction. We appreciate your trust in us and your valuable feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Thank you for choosing us!

Helpful
January 10, 2024

Excellent concierge service for our Genesis! The pickup and delivery times were excellent and the loaner car was great. More

by sariggs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Elliott
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Jan 10, 2024 -

Laird Noller Hyundai responded

🌟 Thank you for your glowing review! 🚗 We're thrilled to hear that you had an excellent experience with our concierge service for your Genesis. Providing convenient pickup and delivery, along with a great loaner car, is part of our commitment to ensuring a seamless and enjoyable experience for our valued customers. Safe travels, and we look forward to serving you again in the future!

Helpful
January 10, 2024

This dealership is top notch! The service dept fixed my battery issues. Everyone is always cheerful & responsive to my concerns. More

by jkelly6214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Cool in the shop.
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Jan 11, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your positive experience with our service department! We're thrilled to hear that we could address and resolve your battery issues to your satisfaction. Providing top-notch service and ensuring our customers leave with a smile is what we aim for. Your kind words about our cheerful and responsive team mean a lot to us. Thank you for trusting us with your business!

Helpful
November 30, 2023

Customer service was excellent. From my salesman Todd, finance manager Tyler, and especially General Manager Josh. All of them went the distance to make sure my deal got done to as c More

by mac.ciafullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Laird Noller Hyundai responded

Thank you so much for taking the time to share your positive visit with us! We're thrilled to hear that your customer service experience, from Todd, Tyler, to General Manager Josh, exceeded your expectations. It's fantastic to know that our team went the extra mile to ensure your deal aligned closely with your preferences. We appreciate your kind recommendation to friends and family—it means a lot to us. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. We look forward to serving you, your friends, and family in the future.

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