Laird Noller Hyundai

Todd was very knowledgeable and helpful with my service needs. He didn't rush me with my questions, but got me checked out quickly. Clearly an asset to the department! needs. He didn't rush me with my questions, but got me checked out quickly. Clearly an asset to the department! More

Todd and the whole team at Laird Noller always do exceptional work to make sure we are satisfied. exceptional work to make sure we are satisfied. More

Noller Hyundai of Lawrence — Matthew Bigelow I contacted Noller Hyundai of Lawrence regarding a specific lease offer that was publicly posted online for one of their vehicles. I called in good fai contacted Noller Hyundai of Lawrence regarding a specific lease offer that was publicly posted online for one of their vehicles. I called in good faith to move forward based on that advertisement. After my call, I was told the vehicle had been “mistakenly uploaded” and that the advertised terms would not be honored. I found this misleading and a waste of my time. When I declined to move forward at their revised pricing, the interaction became unprofessional. After I told him that his prices was on the level of a high end BMW car, Salesperson Matthew Bigelow sent me a message stating: “Also I heard that the BMW comes with a free sundress in the glovebox for the owner, is that still going on?” I consider this comment disrespectful, inappropriate, and sexist toward a potential customer. Because of both the misleading advertising and the tone of this interaction, I chose to take my business elsewhere and cannot recommend this dealership based on my experience. I am left wondering whether this reflects Noller Hyundai’s values, or if this is the level of conduct expected from their employees. More

The employees were all very friendly. And helped us get the car we wanted The employees were all welcoming and friendly. And we were able to leave satisfied about the car we got. And helped us get the car we wanted The employees were all welcoming and friendly. And we were able to leave satisfied about the car we got. More

I have a persistent BSCW error that is even cited in the owners manual and discussed extensively on the Hyundai Kona forum. I don't think Todd believes it is a problem or really looked in to it. owners manual and discussed extensively on the Hyundai Kona forum. I don't think Todd believes it is a problem or really looked in to it. More

Got my car in and out as promised. Happy with the service. I got my car in and out in the time promised. I'm happy with the service. Happy with the service. I got my car in and out in the time promised. I'm happy with the service. More

Dion was amazing, the entire team was super helpful. I plan on getting my mom in there soon to purchase a car. Thank you Laird Noller Hyundai for making my experience memorable! I plan on getting my mom in there soon to purchase a car. Thank you Laird Noller Hyundai for making my experience memorable! More

Been given the runaround about my lease and licensing. I purchased in September and still do not have license plates. I have been trying to get ahold of someone at the dealership for days and no answer! I I purchased in September and still do not have license plates. I have been trying to get ahold of someone at the dealership for days and no answer! I’m worried I got scammed. More

Got the called for service plus personal attention to answer some tech related questions. Special mention to Daniel for being so helpful. Give him a raise! answer some tech related questions. Special mention to Daniel for being so helpful. Give him a raise! More

Very easy to book. Appointment went very quickly and the communication was top notch. They did a great job! Appointment went very quickly and the communication was top notch. They did a great job! More