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Laird Noller Hyundai

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.5
148 Reviews
Laird Noller Lawrence Hyundai, is a part of the Laird Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 148 reviews

March 25, 2024

They were slow. Either on the phone or away from his desk That's my experience More

by reereebeebee24
Recommend Dealer
Yes
Employees Worked With
Shawn
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March 21, 2024

Todd was a great help when it came to finding the perfect vehicle for me. Very attentive and knowledgeable anytime I had a question or concern. More

by Mrose6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Laird Noller Hyundai responded

Thank you for your glowing review! We're delighted to hear that Todd provided you with exceptional service and helped you find the perfect vehicle. At Laird Noller Hyundai, we strive to ensure that every customer has a positive and personalized experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

March 18, 2024

Shouldnt make someone buy a 1000. 00 extended crap warranty when they dont want one. Never shop there again or send anyone there. And continue to tell as many people as i can notbto go More

by mark.constancey5
Recommend Dealer
No
Employees Worked With
Ali Bomia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Bomia
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Mar 18, 2024 -

Laird Noller Hyundai responded

We appreciate your feedback and want to clarify that the fee you mentioned isn't for the warranty itself. Our dealership offers additional beneficial add-ons beyond the warranty which cannot be removed, and are designed to provide extra coverage and peace of mind for our customers. While the warranty is indeed included with every purchase, we put these additional benefits on the car from the beginning, such as the paint protection, nitrogen filled tires, and the theft protection; we are unable to just remove these from the car in order to remove the fee. We apologize if there was any confusion or miscommunication regarding this during your purchase process. If you have any further questions or concerns, please feel free to reach out to us directly. We have the opportunity to learn and train on this for the future. Thank you for bringing this to our attention, and we value your input as we strive to improve our customer experience.

March 16, 2024

I have no idea who Ali Bomia is ? My sales person was Joe Kelly and he did a great job. More

by wlk2200
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager and the finance guy who did the final paperwork were great too !
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Mar 18, 2024 -

Laird Noller Hyundai responded

We apologize for any confusion regarding the name. We're glad to hear that Joe Kelly, the sales manager, and the finance team provided you with a great experience. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

March 15, 2024

Have a problem with my 2016 Hyundai Santa Fe with oil consumption. They were not able to help me at all and getting this resolved not happy probably be the last Hyundai that I purchase which I owned to a More

by Jsoddie
Recommend Dealer
No
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Laird Noller Hyundai responded

We're truly sorry to hear about your experience with your 2016 Hyundai Santa Fe. We understand your frustration, and we want to assure you that we strive to provide the best possible support for our customers. Unfortunately, decisions regarding warranty coverage and repairs are ultimately determined by Hyundai Corporate, and we are limited in what we can do in such cases. We empathize with your situation and regret any inconvenience this has caused. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and appreciate your loyalty to our brand. Please keep in mind our other brands that we offer for your future purchase.

March 14, 2024

Went in with an urgent repair and they fixed it promptly I was very satisfied More

by Easumcooks
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 18, 2024 -

Laird Noller Hyundai responded

We're glad to hear that we could assist with your urgent repair promptly! Customer satisfaction is our top priority, and we're delighted that you were very satisfied with the service you received. If you ever need assistance again or have any questions, feel free to reach out. Thank you for choosing us!

March 14, 2024

The process, from test drive to finance to final purchase, was quick and painless, even enjoyable. Everyone is professional and cordial and makes you feel at home. More

by enkelly83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bomia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Laird Noller Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us, from test drive to finance to final purchase, was quick, painless, and even enjoyable. Our team works hard to ensure that every customer feels comfortable and at home throughout the entire process. We appreciate your kind words and your business. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

March 13, 2024

Ali Bomia did very well setting up the final out-the-door numbers. Todd Kelley made the demonstration rides very educational about the 2024 Kona Liimited. Todd even took the time to deliver the Kona to my More

by Lyle Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bomia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Laird Noller Hyundai responded

We're thrilled to hear about your positive experience at Laird Noller Hyundai in Lawrence, Kansas! Thank you for recognizing Ali Bomia and Todd Kelley for their exceptional service. It's wonderful to know that they made the purchasing process smooth and informative for you. We truly appreciate your continued loyalty to our dealership, and we're delighted to have had the opportunity to assist you once again. If you ever need anything in the future, please don't hesitate to reach out. Safe travels in your new 2024 Kona Limited!

March 10, 2024

Every time I have been there the staff has been extremely attentive, professional, and prompt. Anuwar has been our main point of contact and he has been outstanding. More

by cfitoddjenny
Recommend Dealer
Yes
Employees Worked With
Anuwar
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Mar 18, 2024 -

Laird Noller Hyundai responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff, especially Anuwar, has consistently provided you with attentive, professional, and prompt service. Your satisfaction is our top priority, and we're delighted to have had the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your continued support!

March 08, 2024

The whole crew was great in getting us a deal, Todd Kelley was our main guy and was great throughout the whole process. From when we walked in we felt they wanted to get us in a car that we wanted. No More

by thomasshepard805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Laird Noller Hyundai responded

We're thrilled to hear that Todd and our team provided you with a positive and pressure-free experience! Our goal is always to ensure our customers feel comfortable and valued throughout the entire process. Thank you for choosing us and for taking the time to share your feedback. Enjoy your new car!

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