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Laird Noller Hyundai

Lawrence, KS

4.4
168 Reviews
Laird Noller Lawrence Hyundai, is a part of the Laird Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 168 reviews

January 03, 2025

Dealt with Morgan and Sarah- both individuals are very unprofessional. Hung up on me instead of answering my questions about lies made by the dealership. DONT SHOP HERE! YOUVE BEEN WARNED! More

by Soonerthanlater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MORGAN
December 31, 2024

The technicians are always pleasant. The service needs to improve. The prices are outrageous . I can get an oil change , same stuff for $60 compared to their $136. !!!!!! Ridiculous. More

by melissac72
Recommend Dealer
No
Employees Worked With
Joe Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Laird Noller Hyundai responded

We are sorry to hear you had a negative experience and did not feel like we were transparent with our prices. If you would like to share more please reach out to me directly at amancuso@lairdnoller.com My name is Angela. Thank You

December 31, 2024

Bought a Genesis in April, 2024 but dealer wouldn’t honor the free service that was supposed to be included. Complete rip-off. Valet service was not honored by the new Genesis dealer in Overland Pak. More

by ncluff52
Purchase Time
Recommend Dealer
No
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Laird Noller Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly at amancuso@lairdnoller.com My name is Angela.

December 28, 2024

Ashton and the rest of the team were amazing to work with! Will definitely be a returning customer! More

by katelynmariefrank34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
Dec 30, 2024 -

Laird Noller Hyundai responded

Thanks for sharing your thoughts about your experience with Laird Noller Hyundai. We appreciate your business and hope to see you again soon!

December 26, 2024

HORRIBLE MANAGEMENT, I’ve seen so many one star reviews to this dealership in the last few months- that should speak for itself. Morgan, the sales manager is beyond unprofessional, I can’t believe he was g More

by Erin Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MORGAN
Jan 02, 2025 -

Laird Noller Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jan 03, 2025 -

Erin Jo responded

This isn’t true. We called two days ago and a Sarah spoke to us and was totally awful to us and the bank who did the loan. You sent us a car gray car with white interior and sent us paperwork that has white car and black interior, like we thought we were buying. Also, the mileage is off. Your dealership is awful and so are your shady employees.

Jan 03, 2025 -

Erin Jo responded

Morgan your sales manager and Sarah are both VERY UNPROFESSIONAL AND WILL SINK YOUR REPUTATION AND SALES.

December 25, 2024

Very helpful sales rep (Eric). He took the time to help me find the car I was looking for and we worked out a price that I was happy with. All staff members at Laird Noller Hyundai More

by jackinkansas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 30, 2024 -

Laird Noller Hyundai responded

Jack, thank you for choosing Laird Noller Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2024

From the salesman to upper management the committed fraud and sold me a car online that was not the correct vehicle. When it was delivered the car was not the right vehicle and furthermore damage not disclos More

by andrew@elohiok.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt bigelow
Dec 24, 2024 -

Laird Noller Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Andrew. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 19, 2024

They were all super friendly and I got an amazing deal on my new car! More

by Ky444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael reveria
Dec 20, 2024 -

Laird Noller Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2024

Paid 2000. 00 dollars for nitrogen in tires. Not happy about the ripoff. Called salesman, no reply. More

by david81rake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Hoke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Laird Noller Hyundai responded

We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 13, 2024

My sales agent was excellent! I traveled from over an hour away for this vehicle. Don’t like the fact that you require all buyers to purchase the limited warranty with a tank of g More

by laurie_rollins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey
Dec 13, 2024 -

Laird Noller Hyundai responded

Laurie, our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Laird Noller Hyundai!

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