Laird Noller Hyundai Topeka - Service Center
Topeka, KS
156 Reviews of Laird Noller Hyundai Topeka - Service Center
Oil Change and Tire Rotation I was very pleased with the Service I received. I will definitely return when more Service is needed. Thanks to all who were involved in the service. I was very pleased with the Service I received. I will definitely return when more Service is needed. Thanks to all who were involved in the service. More
Did you lose my vehicle? 44 days in your service department for a failed component? Vehicle under factory warranty, by no means a special vehicle. I’m betting the dealership 44 days in your service department for a failed component? Vehicle under factory warranty, by no means a special vehicle. I’m betting the dealership is not very interested in this publicity. Further - it is always frustrating to hear bold faced lies. I overheard another customer, whom I do not know, told it was illegal for the dealership to not charge them and keep the take off used tires (state it is company policy don’t care, but do not create nonexistent laws). Total loss of trust with these simple scenarios. More
Great service all the time Everyone was very friendly and took care of me right away. I did not have to wait long at all. Was informed of everything that needed to be done. Everyone was very friendly and took care of me right away. I did not have to wait long at all. Was informed of everything that needed to be done. More
OIL CHANGE SERVICE WRITER WAS VERY HELPFUL. ANSWER ALL OF MY QUESTIONS. WILL GO BACK AGAIN. I ALWAYS USE NOLLER FOR OIL CHANGES. WOULD RECOMMEND TO OTHER PE SERVICE WRITER WAS VERY HELPFUL. ANSWER ALL OF MY QUESTIONS. WILL GO BACK AGAIN. I ALWAYS USE NOLLER FOR OIL CHANGES. WOULD RECOMMEND TO OTHER PEOPLE. More
Very responsive and accommodating! The service staff, especially Raymond, was amazing. Raymond was quick to respond when I had questions. I especially liked the ability to text 100% rec The service staff, especially Raymond, was amazing. Raymond was quick to respond when I had questions. I especially liked the ability to text 100% recommend. More
Amazing service go back in a heartbeat Went above and beyond to help me with my car. I would recommend service from these guys any day of the week. I had a basic oil change and they came to Went above and beyond to help me with my car. I would recommend service from these guys any day of the week. I had a basic oil change and they came to let me know that I had a few other things like a light bulb out and bad sensor on my tire. More
Personable service Nice variety of coffee selection in their coffee machine and easy to make your own. They also have bottled water while you wait as well. Waiting area Nice variety of coffee selection in their coffee machine and easy to make your own. They also have bottled water while you wait as well. Waiting area has decent sitting chairs. More
Service and repair satisfaction Easy to schedule service appointments on their website. Always up front about things they find without pressuring you to make unnecessary repairs. Nic Easy to schedule service appointments on their website. Always up front about things they find without pressuring you to make unnecessary repairs. Nice waiting area as well More
Unhappy My wife and I bought our first Hyundai in 2008. It has never seen the inside of any shop other than yours. We bought our second Hyundai in 2011 and th My wife and I bought our first Hyundai in 2008. It has never seen the inside of any shop other than yours. We bought our second Hyundai in 2011 and the same it true for it. In the beginning it was a joy to have our service work performed in your your shop. The costumer service was excellent as was the quality of service. I find it sad that I can no longer say that. My last visit was just about as bad as I'll let it get. I took our Santa Fe in for an oil change and to have both low beam headlight bulbs replaced. When I picked it up the next morning it wouldn't start. It seems they had left the headlights on over night. Once they got it started hey told me the battery need replaced and yet the next day we left for Houston and haven't had a bit of trouble with the battery since the service visit. Also, for the first time in 10 years on the drive home from the shop, as the engine warmed up the overpowering smell of oil spilled on the engine was apparent. This lasted for several days. To say I am becoming disillusioned with your shop is an understatement. It has been disheartening to watch a great shop with great folks go so far down hill. More
Fast and economical Great, fast and economical service given by experienced personnel. This has been my experience over the last 15 years that I have been using this comp Great, fast and economical service given by experienced personnel. This has been my experience over the last 15 years that I have been using this company for all of the service to this car More