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Laird Noller Hyundai Topeka - Service Center

Topeka, KS

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156 Reviews

156 Reviews of Laird Noller Hyundai Topeka - Service Center

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April 11, 2019

Excellent service and timeliness Made an appointment to have my Mazda receive an oil change, which was done on time and in a professional manner. Have used the service department at More

by ROBERTM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan frederick
Apr 11, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for having confidence in Laird Noller and your continued business!

April 08, 2019

Quick and thorough. Came in for a recall and they had my vehicle in and out in less than 30 minutes. They offered transportation if I needed to leave but I’m glad I chose More

by crossonf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Laird Noller Hyundai Topeka responded

We are glad we could be accommodating to fit your schedule. Thanks for the positive review!

April 08, 2019

solved 3 recall items and changed oil The work was very professional. Refreshments were free while I waited. Other items were brought to my attentions and most of these I could solve mysel More

by dfdekat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan frederick
Apr 09, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the review. We are always open for feedback, feel free to let me know how we can improve on your next visit to earn 5-stars.

April 03, 2019

Good service Routine oil change went well. Complimentary tire rotation was much appreciated. And recall service was completed as well, much quicker than first co More

by Erik B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Woolington
Apr 08, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the review, Erik. We are always looking for ways to improve.

April 03, 2019

Thank you, Laird Noller! Knowledgeable and friendly staff and fair wait times. Raymond is the best! He deserves a big raise. Thank you, Laird Noller! You have a life long cust More

by rhiannon.ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Wockenfuss, Nate Hernandez
Apr 08, 2019 -

Laird Noller Hyundai Topeka responded

We always love to see reviews like these, thanks Rhiannon!

March 30, 2019

Fair with estimate I have had quite a few issues with a recalled front valve seal leaking. Service department quoted me a fair price for the expensive (and extensive) r More

by mbeck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason
Apr 01, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the review - feel free to call service manager Jon Frederick at your earliest convenience - 785-267-2800.

March 29, 2019

Excellent service They are quick and courteous. Always letting me know what they did on my vehicle. And what they recommend we do next time. Two thumbs up! More

by smelser4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 01, 2019 -

Laird Noller Hyundai Topeka responded

These are the reviews we love to see - thank you!

March 27, 2019

Great customer service. Employees are very friendly and helpful and the customer waiting facility is comfortable. They always work my appointment around my schedule. I have More

by TRUDIERHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan frederick
Mar 27, 2019 -

Laird Noller Hyundai Topeka responded

We are glad we could help with sales and service - thank you for sharing!

March 27, 2019

Repair was done well I assume I gave a low rating because this is the second time I have service here at the dealership and the second time my car fob was left in my car for at lea More

by goavs283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who helped me
Mar 27, 2019 -

Laird Noller Hyundai Topeka responded

We sincerely apologize about this as it is not our typical protocol. We have addressed with our team and thank you for your understanding.

March 25, 2019

Good customer service . I appreciate everybody who works there. They are very professional and very considerate. I’ve taken all my vehicles there and I’m really impresse More

by BEAUTIFULU05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jonathan frederick
Mar 26, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for having confidence in us to keep your vehicle in the best shape, and to provide great service!

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