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Laird Noller Hyundai Topeka - Service Center

Topeka, KS

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156 Reviews

156 Reviews of Laird Noller Hyundai Topeka - Service Center

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May 01, 2019

Service was quick and reps. Were friendly and helpful. Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpfu More

by BOBSHIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2019 -

Laird Noller Hyundai Topeka responded

We always love seeing reviews like these - thank you for sharing!

April 29, 2019

New Engine Under Warranty Service Manager John and his staff were phenomenal! I had a bad experience with Kyle at the Lawrence dealership and John and his staff more than made More

by CHIEFS4EVER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - Service Manager , Howard Cherry
Apr 30, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for sharing your great experience - We are always looking for feedback & strive to provide the best customer service.

April 29, 2019

Oil leak due to oil plug/gasket. I believe The repairs should have been done at the next oil change which would have saved me the cost of an early oil change expense. More

by Danney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Wockenf
Apr 30, 2019 -

Laird Noller Hyundai Topeka responded

Your safety is our top concern, however do not hesitate to call our Service Manager, Jon if you would like to discuss further - 785.267.2800. Do not hesitate to let us know how we can earn 5-stars on your next visit.

April 22, 2019

Airbag recall Polite staff and they did the work in a reasonable amount of time. Gave me a ride to YWCA so I got my workout done at the same time too. It all went More

by refused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Eisenhut, Jason Woolington
Apr 23, 2019 -

Laird Noller Hyundai Topeka responded

We are always happy to accommodate - thank you for your business!

April 22, 2019

Oil and filters and rotation of tires. Regular check up! As always professional, friendly, and knowledgeable in every way! This dealership is excellent all around! I always recommend this dealership to oth More

by paula felker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure of names, but always know their faces!
Apr 23, 2019 -

Laird Noller Hyundai Topeka responded

Our team definitely puts us above the rest! Thank you for the 5-star review.

April 19, 2019

Very friendly They were honest. They were very accommodating and completed the work on time. That's all. Any additional words are to fulfill the review requirement More

by Recall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 22, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the 5-star review, we truly appreciate it!

April 19, 2019

very good I like the service they gave and in a timely matter.I always had a pleasant experience when I come to Laird Noller Lincoln Mazda Hyundai.I will recomm More

by tlchoorah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Cherry
Apr 22, 2019 -

Laird Noller Hyundai Topeka responded

We always appreciate kind reviews like these - thank you for sharing!

April 18, 2019

Amazing Service Center Hyundai did an absolutely amazing job helping with warranty protection assistance! They even went as far as contacting the company to get them to cove More

by florencio04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Apr 18, 2019 -

Laird Noller Hyundai Topeka responded

We are happy to hear that the Warranty was able to cover your repairs and keep you all driving safely!

April 15, 2019

Oil Changes It is always a very pleasant experience no matter the reason you are there. They work very hard to make the oil change and tire rotation. More

by selby.cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the 5-star review, Cindy. We truly appreciate it!

April 15, 2019

Didnt fix issue and then just replaced motor Too a 2.5 year old CX5 in for repair. The variable valve timing had wend bad due to low oil pressure. Well, it never told us we had low oil pressure More

by Flewster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Apr 17, 2019 -

Laird Noller Hyundai Topeka responded

We sincerely apologize for the inconvenience of this situation. We advocated on your behalf to Mazda, but were declined, and also issued a credit towards the engine so that your total would not be more than the engine replacement from the beginning. We would be happy to discuss further if you would like - 785-267-2800. Thank you.