Laird Noller Hyundai Topeka - Service Center

Service and business office Service good. Very helpful to have courtesy car to give rides home while vehicle being worked on then picked up when vehicle ready. Business manage Service good. Very helpful to have courtesy car to give rides home while vehicle being worked on then picked up when vehicle ready. Business manager very helpful with extended warranties More

Wonderful Service!!! In and out to get a new sway bar on my Hyundai Sanota. I pulled in at 9am and was out by 10:30am ready to roll on! Can’t ask for more than that 😁 Tha In and out to get a new sway bar on my Hyundai Sanota. I pulled in at 9am and was out by 10:30am ready to roll on! Can’t ask for more than that 😁 Thank You Raymond and to the excellent suspension technician. Enjoyed driving a new Tucson while I waited! Appreciate All More

More expensive than what I seleced If I hadn't been told I needed a service that I later found out I did not need, this would be a stellar review. If I hadn't been told I needed a service that I later found out I did not need, this would be a stellar review. More

Always great!! My experience with Laird Noller Lincoln Mazda Hyundai is always excellent! I bought my first Hyundai Santa Fe in 2001 and bought my latest one in 201 My experience with Laird Noller Lincoln Mazda Hyundai is always excellent! I bought my first Hyundai Santa Fe in 2001 and bought my latest one in 2013. I'll always own a Santa Fe. If I've ever needed anything, Laird Noller Hyundai has always taken care of my needs with professional, courteous, service. Usually, I wait while my Santa Fe is being serviced, and I never have to wait more than an hour! Great service!! More

Fast and accurate They did miss that I had a warranty but was reimbursed The service was completed fast and they sent somebody to pick me up at home. They were very They did miss that I had a warranty but was reimbursed The service was completed fast and they sent somebody to pick me up at home. They were very apologetic about missing that the car was under warranty More

It was great!!! It was a great experience!!! I would more than let everyone know that I had a tremendous experience at laird Nollor. It was just about an hour from s It was a great experience!!! I would more than let everyone know that I had a tremendous experience at laird Nollor. It was just about an hour from start to finish. Overall tremendous job More

Steering column replaced Jon Frederick helped me get my steering problems fixed when two other people said there was nothing wrong with the car. Jon showed great professiona Jon Frederick helped me get my steering problems fixed when two other people said there was nothing wrong with the car. Jon showed great professionalism. More

Rude, unresponsive to requests for information I have been to this dealer before and was quite pleased, but this time was completely different. First, I brought in two cars, one for extensive main I have been to this dealer before and was quite pleased, but this time was completely different. First, I brought in two cars, one for extensive maintenance and the other for simply an oil change. I called days ahead and made appointments to ensure I could get the oil change vehicle quickly and leave. After 1 1/2 of waiting I tried to ask several reps for an update. They ignored me, walked by me, and then went to help other people - people who did not make appointments (I asked them). Their vehicles were see "first come first serve" and mine sat. Also, the cost for the tune up, oil change and tire rotation was nearly $500. That is ridiculous. I took the bill to another auto shop where I have work done and the manager said they would have changed me about half of what Lincoln charged. I felt very unappreciated and will never go there again. Though I love my Lincoln, I will never buy another one because of the poor, poor customer service. More

Dissapointed in last service I had an oil sending unit bad on my car.. The Dealer ordered the part and scheduled an appointment to make repairs. I was told when the part was order I had an oil sending unit bad on my car.. The Dealer ordered the part and scheduled an appointment to make repairs. I was told when the part was ordered that it would be fine to drive till they could get part in. I dropped off my car at 7:30 am on the following Thursday and expected 3-4 hours for service, which I was told it would take. At 2:30 pm that after noon I was called and told they had not even started the job. I would have to leave my car overnight, which the one being repaired is the only car I have. I could not do that so I picked up my car an drove home. The next day I got up and left for work. My husband called me and told me to check the oil because there was a large spot on our driveway where the car had been parked overnight. I took it back to the dealer and was told " oh yes that part could be leaking". Why was I told 3-4 days earlier that I would be fine driving it out of town if there was a possibility of it leaking.??? I had to have a rental car that was covered by my extended warranty which should not have been charged to them due to this being a Dealer/ Service center issue of not providing the service in a timely manner. I just think this could have been handled a little better and hope I can find another provider for service in my town since there is still Factory warranty and extended warranty on my car. More